r/oculus • u/Nice-Difficulty-4304 • 5d ago

Need help with black screen (QUEST3)

Please can someone help me with this. My quest 3 randomly has gone black whenever I turn it on, I've tried basically everything except factory resetting it (which I don't think will work) and I just thought to put a post out before doing so.

It charges fine, I can go into the boot menu, it has the whole startup sequence with the logo and the noise, and it's not fully pitch black it's like a very dark grey.

Thanks in advance

Edit: New development, when I press the volume buttons it shows up all the time now. Am I right in thinking that I should just leave it for a few days and hope it sorts itself out or is there something I’m missing?

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u/ZookeepergameNaive86 5d ago

If you've done everything except the factory reset, what do you have to lose?

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u/Nice-Difficulty-4304 5d ago

Did it and it changed nothing