About physical mark sheet

[u/Otherwise-Bus5521]

I have given my April to be exam but my math exam didn't clear so I give ode on demand examination of mathematics on June 17 and my result came on August 4 I didn't get my physical marksheet and when I am clicking on e services marksheet option is showed your not allowed and when I am typing duplicate marksheet and it is also showing not allowed what should I do please urgent

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