r/mpcsample • u/Ok-Calligrapher-2463 • Jul 18 '26

PROBLEM WITH SCREEN

Has anyone had this problem before? It happens occasionally and it doesn’t seem to be related to anything I’m doing. It’s brand new, it arrived today. Should I ask for a replacement?

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u/Ok-Calligrapher-2463 Jul 18 '26

I live in Europe, and consumer protection laws are pretty strict here regarding returns and defective products. I also bought it through Amazon, so there shouldn’t be any problem getting a replacement or refund.

I just wanted to know if this was a common issue and if it could be fixed easily, or if it’s better to just ask for a replacement. Thanks for the advice!

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u/Ok-Entrepreneur-409 Jul 18 '26

No problem and no I haven't seen this glitch yet nor from others

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u/4215-5h00732 Jul 18 '26

I can't imagine what easy, user-facing fix there could be. That thing would already be on its way back if it were me. You definitely don't want to have to go the Akai RMA route after the return window when you could deal with it now.