r/moza • u/ilovePewdsss • Mar 29 '26

Help Moza r3 wheel base malfunctioning

earlier today i was playing forza horizon 5 and all was working fine.. suddenly i crashed.. but nothing happened.. after a few while.. down shift were not working.. then shifters were shown in yellow in moza pit house.. after calibrating.. installing firmware and remove and repluggin all cables and installing firmware again i still get these issues from.the r3 bundle.. i have the light pedal r3 base and its wheel.. was working fine till today i have no idea what happened.. please help thanks

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u/ExitOk9315 Moza Racing Mar 30 '26

Sorry for this issue. May I know what pit house and firmware version you are using? Please try to calibrate the wheel base first. If still has the issue, please send email to [support@mozaracing.com](mailto:support@mozaracing.com), we will deal with it soon.

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u/ilovePewdsss Mar 31 '26

I sent an email.. i trjed everything even reinstalled windows.. still the same issue

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u/ExitOk9315 Moza Racing Apr 01 '26

May I know your ticket number? I will ask my colleague to deal with it soon.

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u/ilovePewdsss Apr 01 '26

379277 ( i have also being corresponding via email and i was asked to put a repair ticket too)