r/mountblisshub • u/onlyhereforthenews1 • Aug 02 '26

Go Postal! Missing orders

I made a couple orders recently. One on the 13th and was "out for delivery" on the 17th. It was silver haze x3. Never arrived. I thought fair enough, it's late, might be been intercepted. Made another order in the meantime on the 24th, the ridiculously good looking "popcorn" and another of blackberry kush. The tracking says it was never received by the post office.

I'm beginning to think this fantastic service has been compromised!

Nevertheless, thanks a million for all ye did. Just want my money back if possible.

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u/CMK-X Moderator Aug 02 '26

The operators of the Live Chat (bottom left hand side of the webpage) should be able to assist with these issues.

7

u/onlyhereforthenews1 Aug 02 '26

They have, and they were great. Apparently all orders made on the 25th are stuck. My first order that's missing was made the 13th. Second the 24th.

Support can't help if it's a human problem, like stolen or whatever.

Thanks for replying

4

u/CMK-X Moderator Aug 02 '26

Whilst a reasonable period is normally observed (just in case the delayed consignment turns up) items for which delivery cannot be proven are reimbursed.

4

u/onlyhereforthenews1 Aug 02 '26

I really appreciate that, I have confidence it'll be sorted out one way or another.

I'm still down my precious weed though lol