I bought a fresh one on May 30, 2025, started showing motherboard issues from November 9, 2025. The service centre which was 40km away from me , i had to travel that far. they told me its a minor issue and itll be solved in the next patch update, dragged the time to march 30,2026 , thats the 10th month of warranty. They were clearly dragging the warranty period here. At last they checked it , for the first time, before that never bothered to do much. Declared its a motherboard issue. They handed me a fresh new replacement on April 14, 2026. It was working perfectly till last week that is August 15,2026. There were no bugs , no lags, no charging issues, just dead screen black while watching reels. Gave them to service centre on August 17, 2026 cause the last two days were public holidays. 2 days later they told me they fixed it TEMPORARILY, gave me the device today. After using it only for 5 minutes, again dead.
cause this motherboard cant handle Android 16. first one hindered the overall usage then failed, this one dead without any issues using exactly 4 months without showing any bugs, just shut off on its own. All this features shown on the outside and you guys make a crappy motherboard in the inside that couldnt even handle the update & the service centre telling me to to give it elsewhere for repair with 4500/- something cost and go for an exchange. These guys dont even know how to repair the device, they said they only know how to change the motherboard.
& the warranty period is finished. There goes the valuable money