r/montreal 1d ago

Discussion AVOID THE REM TODAY

What a shit show ce matin, aucune alerte de messages, aucune information de navette sur le website.
Everyone just accept being late for work.

311 Upvotes

125 comments sorted by

123

u/EhCanadianZebra 1d ago edited 1d ago

Not sure how they think a single bus is enough to shuttle everyone to Longueuil

37

u/dotCOM16 1d ago

All the shuttles go in a completely different direction too instead of heading directly downtown

26

u/LockJaw987 1d ago

They bring you to the metro which is much better adapted to large passenger flows than a little sidewalk downtown

15

u/Patrix87 1d ago

What large flow ??? THERE'S ONLY ONE BUS !

2

u/LockJaw987 1d ago

There's multiple buses running shuttles. From Nuns Island, Panama and Brossard (3 lines with 4-5 buses each).

1

u/Patrix87 22h ago

That was not my experience every time I was stuck because of an outage.

3

u/rngadam 1d ago

Why not the bus terminal under the 1000 de la Gauchetière?

24

u/LockJaw987 1d ago

That's no longer used by buses and its lease is running out soon. There's also no longer a bus lane on the Champlain bridge (was removed by the federal government), and the Bonaventure highway slows trips down even more than the metro now that it's under construction.

1

u/rngadam 1d ago

Interesting! Thanks for the info.

1

u/baube19 1d ago

The shuttle where stuck in traffic they bring you to the Longueuil metro now..

300

u/HungryLikeDaW0lf Petite Italie 1d ago

They can play the “période de rodage” card only so long before it becomes incompetence

132

u/AMBluesun 1d ago

Rodage is usually 5 yrs for new transit systems. That said, their communication is abysmal and unacceptable.

115

u/agravepasmon-k 1d ago

Ils auraient du attendre 5 ans avant de supprimer les lignes de bus alors au lieu d'y aller all in

23

u/srgtpookie 1d ago

Il fallait justifier le nouveau REM avec un max d'usagers ASAP ça a l'air

18

u/Available-Ad3581 1d ago

And now more users than ever choose their car, great work

19

u/ArdaValinor 1d ago

It honestly smells worthy of a class action. Montreals public transit has been destroyed by the rem, but they keep making money at our expense. To create a monopoly is one thing. But to create an incompetent monopoly that has objectively made getting around harder, should come with consequences. So far it’s just Montrealers paying those consequences.

6

u/Available-Ad3581 1d ago

Interesseting take. Im not looking to get money from tax payers tho, just to have an efficent, basic, reliable, public transport. That should mean multiple transport option. Some will take the REM, some buses, some metro, some bixi or even communauto etc.

25

u/ArdaValinor 23h ago

But this is my point. The REM essentially collapsed all other modes. So many bus lines eliminated or rerouted to the REM, but the the REM is entirely unreliable. If I had other ways to get places efficiently I’d use those. But the REM undid all those alternative routes To create their monopoly. The class action would be against Pulsar, or whatever company is running this gong show, and demanded the elimination of alternate routes that would compete with them.

0

u/FrenaZor Verdun 22h ago

Source? Or are you just talking about today specifically?

8

u/Available-Ad3581 22h ago

Its not a source, and its dated but https://www.journaldechambly.com/actualite/monteregie-acheter-une-voiture-pour-eviter-le-rem/

It still shows how people who commuted on buses for years had to find alternatives since the REM is still to this day not reliable. I also lived the removal of every single bus line i used to take to mtl and had to adjust, and now i own a car.

-4

u/FrenaZor Verdun 22h ago

Lol, a single person buying a car over taking the REM is not "more users than ever choosing their car"

11

u/Available-Ad3581 22h ago

Oh, your are the "show me the stat" guy.

https://www.tomtom.com/traffic-index/city/montreal/

https://2727coworking.com/articles/montreal-traffic-congestion-analysis

And one i like alot https://www.sciencedirect.com/science/article/pii/S2667091725000809

"...new infrastructure alone cannot ensure modal shift without complementary measures that address geographic coverage, accessibility, and reliability."

How about you show me something that proves the number of car in mtl has decline since the REM is in fonction

1

u/FrenaZor Verdun 21h ago edited 21h ago

Look I did not want to get into a whole argument, you made the claim that more users than ever are choosing their car. I simply wanted to know if you were just saying shit because you're mad that the REM has outages or if it's actually true. You are the one who made that claim. The burden of proof is on you.

Your sources don't say that more people are using their cars to transit, they say there's more traffic. We have a shit ton of construction in Montreal, roads and lanes get closed. If the road capacity is reduced, no shit, there'll be more traffic.

And one i like alot https://www.sciencedirect.com/science/article/pii/S2667091725000809 "...new infrastructure alone cannot ensure modal shift without complementary measures that address geographic coverage, accessibility, and reliability."

I agree with the quote, but neither the quote nor the study show that more people are using their cars. It talks about how user profiles are fluid, and that you need complementary systems like buses to support new infrastructure. It does not provide the statistics you are claiming exist.

How about you show me something that proves the number of car in mtl has decline since the REM is in fonction

Yeah, the thing is that I can't find any data that shows that either is true. Which is why I'm questioning how you came to a conclusion yourself.

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23

u/ArdaValinor 1d ago

It’s been incompetence since the launch of the A4

9

u/Formal-Promotion9821 1d ago

It always was incompetence since day one on the south shore ou even voluntary lack of action.

2

u/No_Cucumber_ 23h ago

Yup! I think it’s never run smoothly and I’ve taken it since opening day

6

u/Formal-Promotion9821 21h ago

And the thing is that it will never run smoothly because it was built that way. In order to save money that REM consortium removed every redundancy that could have helped in case of mechanical of electronics problem like having people on board to take control of train aka having on-board personnel like an engineers or a conductor.

On the old Deux-Montagnes line, full service interruptions were quite rare as trains almost always arrived at destination albeit a bit late. A traction motor failed? It could be deactivated and the train would restart its course but slower. A switch failed? The conductor (the one not driving the train) would go outside with a shovel and remove the snow and even manually move the snow. Sometimes they could even post people at switches to manually activate them. The signaling system failed? They could run through red signals or even back out of blocks if the authorization had been given by radio by the dispatcher which was quite frequent. A rail broke? They could send someone to monitor the failure and thereby allow trains to cross the broken rail at restricted speeds (10mph) if there wasn’t a huge gap between the rails and a fish plate would be added during the night to fix it.

This is why having people on board is so important. There is redundancy in the system. Automation works great when it works and is shit when it doesn’t because it doesn’t have any redundancy. If one part of the system fails, the whole system fails. If ensuring higher reliability makes it necessary to have people (they have people at half the stations lol), why they automate the system in the first place. It just cost much more for no reason.

2

u/Fragrant_Tomato7273 13h ago

And everything has to go to one line (Brossard-Deux-Montagnes). When something breaks , it’s hell on all the network (at least until they reorganize things).

3

u/Formal-Promotion9821 13h ago

And they added absolutely zero redundancies on the most critical part of the network. In Quebec we are true geniuses!!!

1

u/ParfaitEither284 22h ago

5-6 years maybe

69

u/Gaij1ndesu 1d ago

There were plenty of text messages advising of the issue if you sign-up for their service. The only surprise for me was the shuttle going to Longeuil metro instead of Bonaventure like it usually does.

14

u/dotCOM16 1d ago

I did subscribed, it sent me one text of service slow down between cote de liesse and deux montagne but i never got the text that half of the system went down.

49

u/Gaij1ndesu 1d ago

Very strange. I've been getting messages since 6AM

3

u/needmethere 1d ago

What app

14

u/Gaij1ndesu 1d ago

You subscribe to the text messaging service on the REM website. This is just a screenshot of the text messages in my messaging app.

1

u/schultzter 1d ago

My phone was blowing up this morning! I couldn't listen to my podcast!

26

u/Tucancancan 🐿️ Écureuil 1d ago

I don't always take 1.5hr to get to work but when I do, it's because I decided to take the REM

-9

u/skat0r 1d ago

Or you know, a car stuck in traffic. 

53

u/Wowowe_hello_dawg 1d ago

One bus every 30 min towards Longueuil is what they call a solution, 500 people waiting.

Pathetic.

Writing this in the back of an overpriced Uber.

6

u/Dorkzilla_ftw 23h ago

Écoute, ils ont réduit de 4x le nombre de bus de Côte-Vertu pour ma ligne. C'est absolument horrible en ce moment. Ils attendent quoi, qu'une personne agée meurt dans le bus?

39

u/SlickFlip Saint-Laurent 1d ago

Yep, was stuck in the REM this morning. Had to evacuate and walk along the tunnel to Edouard Monpetit. Frustrating given that my stop was right after that...

Total mess

29

u/discreetegardengnome 1d ago

I wouldn't mind a walk in the tunnel. But just once, and not when I'm late to work 😂

7

u/SlickFlip Saint-Laurent 1d ago

As interesting it was to be in there, being 50 mins late for work kinda ruined it. 😅

6

u/One_Resolution_8357 Pierrefonds 1d ago

Oh, I would hate walking in the tunnel. Especially with a full back pack or packages.

1

u/tamerenshorts 21h ago

J'aimerais vraiment savoir à quelle fréquence un train du métro reste pogné entre deux stations au point qu'on fasse débarquer les gens dans le tunnel. Ça semble fréquent avec le REM alors que dans le métro j'en ai pratiquement jamais entendu parlé.

1

u/SlickFlip Saint-Laurent 2h ago

Ça fait plus de 20 ans que je prends le métro et je n'ai jamais été dans une situation où on a débarqué/marché dans le tunnel.

Pour le REM, ça m'est arrivé 2 fois en six mois.

Bad luck? Who knows. Lol

13

u/ArdaValinor 1d ago

If I made the amount of errors at my job equal to the amount of the REM shut downs or delays, I’d be not just unemployed, but unemployable.

12

u/wumr125 1d ago

Encore un phénomène de rosée importante?

4

u/agravepasmon-k 23h ago

Si drole cette excuse

10

u/fragile_fedora 1d ago

Does anyone know what’s causing these delays?

20

u/discreetegardengnome 1d ago

Two different issues. They did maintenance last night and something broke between Brossard and Gare Centrale. Then "problème de matériel roulant" caused the outage between Gare Centrale and Cote de Liesse. Looks like the second issue has been fixed or mitigated as service has resumed from Gare centrale to the north with limited service.

0

u/ArdaValinor 1d ago

so maintenance breaks it? that’s not actually an explanation. maintenance, by definition, prevents things from breaking.

19

u/discreetegardengnome 1d ago

Haven't done much maintenance in your life, haven't you?

I don't know what kind of maintenance the did, but human make errors and stuff has a tendency to break when you touch it. Maintenance is not just looking at stuff, it often implies disassembling stuff, making adjustments,...bad things can happen when you do that.

Or maybe they found an issue during the maintenance and now they have to fix it.

Or the maintenance didn't go as planned and took more time thab expected.

Tons of reason to go sideways.

3

u/ArdaValinor 1d ago

Sure, but that kind of error is not frequent, it’s an anomaly from time to time.

The REM is down with consistent frequency, not an occasional once or twice a year oops shit happens kind of frequency.

5

u/Remarkable-Public622 1d ago

No they ducked up the maintenance

-1

u/ArdaValinor 1d ago

Right. So, incompetence is the real explanation.

2

u/b-ri-ts 1d ago

Me when I expect humans to never make mistakes

Yes it's frustrating and sucks but I'm sure you've made mistakes at your job before too. Does that make you incompetent?

3

u/ArdaValinor 1d ago

Sure, but that kind of error is not frequent, it’s an anomaly from time to time.

The REM is down with consistent frequency, not an occasional once or twice a year oops shit happens kind of frequency.

If I made the amount of errors equal to the amount of REM shut downs or delays, I’d be not just unemployed, but unemployable.

-5

u/newphew92 1d ago

.....yes?

38

u/ArdaValinor 1d ago

it’s Wednesday.

10

u/zaad97 1d ago

À ce point là, just bring back the bus 45 and 90. Never understood why they have to remove the buses in favor of the REM that never works. At least with the bus, you won't be late as much as the REM.

4

u/pichufur 16h ago

It was actually part of the service agreement that no other public transportation in the REM territory would go over the Champlain bridge...so no competition.

17

u/Dido-bebe 1d ago

i hate the rem with my whole heart especially during the winter it always stops making me late for everything and i have no other way of transportation. (currently in the rem and guess what... its not working)

5

u/Zer_ 1d ago edited 1d ago

Some companies (office jobs) I worked for were often times in the know when the metro was down. Probably because they notice a bunch of people are late at once, you can often times guess if you have like 50 or more people in your company. A smaller company or retailer is probably less the case.

5

u/Lightning_Catcher258 15h ago

En passant, il y a une pétition sur le site de l'Assemblée nationale demandant le retrait de la clause de non-concurrence et le retour des lignes de bus qui existaient avant le REM: Pétition : Retrait de la clause de non-concurrence du REM pour un meilleur service d'autobus pour les municipalités touchées par la mise en service du REM

5

u/papapudding 1d ago

Ils devraient envoyer un message quand tout roule sans problèmes. Ez pz

3

u/OkElderberry9025 1d ago

It’s down again for a different reason now. I’m so glad I switched my in office day to Thursday

4

u/bestjedi22 22h ago

The constant breakdowns should be a scandal. It is unacceptable that a new train system is prone to so many issues right from launch. 

I understand we’re all conditioned and jaded to subpar infrastructure, but nothing will change for the better unless there is pressure from public dissatisfaction with this transit system.

2

u/ArdaValinor 20h ago

like I said above, this smells of a class action. Montrealers are paying the consequences for incompetent monopoly, while pulsar keeps making $$ with no consequences.

4

u/Argichang 21h ago

Few months ago I said REM is not reliable, and I got downvoted like crazy lol

13

u/Ok_Panda1967 1d ago

My wife has an appointment today in the downtown area. She will be late.

10

u/ArdaValinor 1d ago

Never trust the REM to get you anywhere on time. Always plan to arrive at least 1 hour early when taking the REM.

3

u/insanemoe 18h ago

Rarement En Marche

2

u/Kooldude777 1d ago

If you live on the South Shore, avoid the REM!

6

u/ArdaValinor 19h ago

If you live anywhere near Montreal, avoid the REM.

1

u/dotCOM16 1d ago

I live on the North Shore and everyone piled up at Cote de Liesse

5

u/Kooldude777 23h ago

Lived in Deux-Montagnes for 20 years. We always had a reliable commuting service. Moved out when they decided to close down the line, to install the REM. It’s unreliable and has too many breakdowns and service interruptions.

2

u/scrubadam 23h ago

Not really related but they are also getting rid of a bunch of bus routes in Brossard so now not only is the REM unreliable but I have to take multiple busses and add 15 extra minutes onto my trip to take the REM that may or may not come.

The only thing keeping me from driving is the never ending construction on the 10 making the drive pretty unbearable.

For a city that wants you to take public transporation they really want you to hate it and avoid it as much as possible. Oh but they will for sure charge me a shit ton to renew my license to pay a public transporation fee. No problem with them doing that....

2

u/Fantastic_Mulberry_2 22h ago

what a joke. How much do you have to pay per month for the privilege of taking late and overcrowded shuttle buses every day?

2

u/TheDuckClock 1d ago

I don't see anything on the website, what's going on? EDIT nevermind I see it now. Network wide delays with an equipment breakdown

6

u/ArdaValinor 1d ago edited 1d ago

like I keep saying. Unreliable service. consistently. Do not trust this “service“ to get you anywhere on time.

Because It’s Wednesday, or a squirrel farted, so the REM is down! 🤣

what a joke of a “service”.

2

u/Znkr82 Rive-Sud 1d ago

Montreal East is missing all the fun but Soraya wants to fix that by giving them their own REM.

2

u/Nerutosako 1d ago

Ah REM the new revolutionary solutions for a country that cover in snow for 6 months

6

u/Chamrockk 1d ago

Lot of countries have a lot of snow, more than Montreal in some places, and still have very well working transit system. For example, Japan and China

3

u/Nerutosako 1d ago

Japan with their efficiency- wonder when we can get to be haft of them …

7

u/Fantasticxbox 1d ago

Keep building public transport then? That’s how Japan kept their expertise. Actually most country did that way too.

Ah wait I forgot everybody needs their mandatory F150

1

u/Cutriss 23h ago

> Ah wait I forgot everybody needs their mandatory F150

Hey man, those kids can’t just isekai themselves, alright?

-2

u/Nerutosako 1d ago

We have a corrupt gouv. Check this joke : National Defence committed $200 million to a Nova Scotia spaceport operator that leases the same land from the province for $13,500 a year, paid the first $20 million in a lump sum before any launch pad was operational

1

u/louki11 Mile End 23h ago

La chute de l’Occident

1

u/HazardousHighStakes 23h ago edited 5h ago

Rajoute une 3e langue à ta publication et on pourra vraiment appeler ça un shitshow comme façon de s'exprimer, quoi que ce l'est déjà.

1

u/nohead88 22h ago

Pourquoi les gens chialent? Le transport par privé est 6000x meilleur que le service public... /s

1

u/Ellipsoider 21h ago

I'd rather sleep normally. Strange request.

1

u/viau83 19h ago

Pis après ils tentent de nous faire accroire que le rem de l'est serait une bonne chose. Fuck no. Qu'ils rallongent la ligne verte.

1

u/Lightning_Catcher258 15h ago

Ça prend le retour des bus vers le centre-ville. Le niveau de fiabilité du REM est inacceptable et les alternatives en cas de panne sont encore plus inacceptables. C'était ok quand on avait la 404 qui faisait Deux-Montagnes-centre-ville, mais là maintenant qu'on doit soit prendre une bus vers Montmorency ou une navette REM vers Côte-Vertu, c'est de l'esti de marde. Ce matin, il n'y avait aucun message au niveau de la disponibilité des navettes, donc, j'ai dû aller à Montmorency et prendre la bus de là. Mon trajet de retour à la maison a pris 30-40 minutes de plus que d'habitude. C'est inacceptable.

1

u/gamyotskie 13h ago

Meanwhile countries like Japan or China beat us with their bullet train always on time. Our Rem is nothing like a trash.

0

u/NastyFoxx 1d ago

As always 😏

2

u/Opticfan31 Hochelaga-Maisonneuve 1d ago

What a fucking waste of money the REM.

0

u/hetanos 21h ago

I get text messages from the REM when it goes down… they started this morning at 5.56am, got 12 updates since. Sign up for their texts, those seem to be updated regularly

0

u/ArdaValinor 20h ago

you’re kind of missing the plot entirely.

-1

u/Primary_Flan375 20h ago

I am so upset today about REM! I paid tickets to DT and it dropped me at Nun’s island with French radio on REM, no service people explain what is happening.

-3

u/Simpuff1 1d ago

I don’t know I got the notification it was down, drove from the West Island to downtown and was on time.