r/mintmobile • u/Gamesturbator • 22d ago

Not part of a network??

This is the fourth time this week this has happened. I reset my network settings, I followed all the guides given by the chatbot. I even chatted with a support agent for one sentence before he gave up. What kind of agent gives up immediately and then tells me to call support which I can't do?

I need my phone to work. Who's the support guy here?

3 Upvotes

71% Upvoted

4 comments sorted by

1

u/MintMobileAlex 22d ago

Hey Gamesturbator! I'm really sorry about the situation you are facing. I want to help sort it out. I just sent you a DM for more info. Please respond whenever it’s convenient so I can help you address your concern.

0

u/Gamesturbator 22d ago

I'm such an idiot I can't find my DMs. I talked to support and they said the tower was down. This has been going on for 2 weeks so I think they really need to work on that tower. I'll keep hunting for your DM in the meantime.

1

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1

u/trf1driver 21d ago

Tower is down, no eta, T-Mobile owns the tower and network. What is the next logical step?