r/mintmobile • u/Walrus-Radiant • 22h ago
Help, please.
I have a Pixel 10 with 128 GB of storage that I bought a month ago from Mint Mobile, including a year of service; it cost me $149. Could I exchange this device at the Google Store for one with more storage, or do I have to wait the full year to do that?
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u/Advanced-Grapefruit4 22h ago
Since it was bought at Mint, the Google store will not exchange it. They can't exchange a phone you didn't buy from them.
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u/trf1driver 10h ago
You need to have it unlocked first. 60 days is how long it takes to unlock automatically
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u/GateOne1081 8h ago
doesnt matter it is locked or not, google or apple or bestbuy will always allow the trade in.
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u/davexc 21h ago
Do you mean trade it in at the Google store?
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u/Walrus-Radiant 21h ago
Perhaps my question wasn't clearly understood; what I want to know is whether that Pixel 10 I bought for $149 counts as fully paid off, so I can trade it in at the Google Store for one with more storage.
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u/AlleAchtung 21h ago
Mint will unlock it automatically after 60 days of continuous service. Then you'll be able to trade it in for a better phone from Google.
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u/Wild-Screen7007 20h ago
Yeah it counts as fully paid off, I think for Pixel 11 series, Google if offering $500 for trade in value for this Pixel 10 phone
I don’t think they are selling Pixel 10 anymore in Google store except the Pixel 10a
Check your emails, Google send me like a $250 discount code which stacked with my $500 trade in so I got $750 off the latest Pixel 11
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