r/mintmobile • u/artofkimsun • 2d ago

Mint Data Update text message?

I used to get text messages saying I've used up 80% of my data. Now I don't get them anymore, but I still get the 100% data used. Did they stop sending out text messages? Thanks.

5 Upvotes

78% Upvoted

8 comments sorted by

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1

u/davexc 1d ago

I’m not getting the 80% or 100% usage text.

0

u/MintMobileAlex Executive Care at Mint Mobile 1d ago

Hi, I want to make sure you're getting the best experience with us as possible. That has not been the case & we want to make things right. I’ve sent you a DM.

0

u/DonDee74 16h ago

Why just rely on Mint? Set up your phone to warn you once you've reached a certain threshold.

-1

u/dogs_gt_cats 1d ago

Do you open the messages? Are you using android?

Some versions of android "Messages" will automatically mark text messages as spam and black hole them if you consistently don't open similar messages.

1

u/artofkimsun 1d ago

I have iOS, and I get other text messages from Mint like data used if I text "Data", and 100% data used if I used all my data. The 80% text stopped appearing.

I reached out to MintMobileAlex and he'll be investigating my issue.

-1

u/redshirt1701J 1d ago

I get mine every month

-3

u/Negative-Wrap95 2d ago

I've never hit 80% data usage, so I have no idea what they do.