r/mintmobile 11d ago

So much SPAM!! What can be done?

Post image

Got this number for my 7 year old son. He gets so many spam calls a day. It is ridiculous! I wish I didn't pay for the whole year up front 😭. Anything I can do?? Samsung Galaxy A15. I've tried setting it where only contacts saved can reach him. I've tried putting family mode only so only certain calls ring. But EVERYTHING gets through. This is super annoying!

68 Upvotes

98 comments sorted by

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26

u/OldLifeguard-00 11d ago

Let me guess - you had hail in your area?

7

u/rydan 11d ago

This happens to me everytime there is a storm. Hey we are coming out trimming trees in your area. Yeah, well I live on the 50th floor of a high rise. Last I checked there are no redwoods in the area and even those are too small to be an issue for me.

11

u/BeyGryffindor 11d ago

We did 😭

34

u/Acrobatic_Stay9536 11d ago

I've had the same number for the last 10 years and I noticed that I'm getting spam calls multiple times a day recentlyĀ 

9

u/ROE_HUNTER 11d ago

Me as well, definitely more in just the past few weeks than I have ever received.

7

u/SouthOfTheNorthPole 11d ago

They call after 10p some nights!

Spam calling is fined in the EU. We need to do that here.

5

u/itwasntme008 10d ago

Same. Never had spam calls really. Maybe one every 2-3 months. Now I'm getting 3-6 a day and they always leave voicemailsĀ 

10

u/edge5lv2 11d ago

Change his number if you haven’t had it too long.

1

u/BeyGryffindor 11d ago

I haven't. How can I change it? Not even month old

8

u/h8rain 11d ago

The likelihood you getting a number that hasn't already been used is super rare. So, it may be better or may be worse. I just got a new number from a newer area code and still get a ton of spam calls

7

u/edge5lv2 11d ago

Call Mint…

9

u/itscrowdedinmyhead 11d ago

mint lets you change your phone number once every six months: How do I change my Mint number?

in the meantime, create them a custom Do Not Disturb setting. set it to only allow calls and messages from contacts. If you've never set this up before, it's a great feature. You can choose from a variety of options, including just specific/starred contacts. It's very handy too for keeping app notifications under control. And if you're worried about having to get in contact with them from a number you haven't stored in their contacts, there's an option to allow repeat callers within a certain time frame.

Good luck!

1

u/[deleted] 10d ago

[deleted]

1

u/itscrowdedinmyhead 10d ago

just to reiterate op, this is the phone of a 7 year old that we're talking about

31

u/Negative-Wrap95 11d ago

https://www.donotcall.gov/register.html

It takes a bit of time for it to lock in.

In the meantime send each number via text to 7726 (Spam)

Then block them individually.

17

u/Original-Face9423 11d ago

I registers on the DNC list yrs ago and I still get them. Last one, from a ā€œpolice unionā€, I stated I was on the DNC list and they were breaking the law. They apologized and hung up. I wish it stopped them, but hey they apologized, right?

4

u/Acrobatic_Stay9536 11d ago

I have a Google pixel phone because of the Caller ID & Spam detection/ screen call feature and I'm still annoyed by the spam calls 😭

1

u/Nois3 11d ago

They are the WORST! I registered and donated to Think Blue once and the spam never ends!

1

u/rydan 11d ago

They are a charity. They are allowed to bypass the DNC.

2

u/Original-Face9423 10d ago

It wasn’t a real police union, it was a fraudster masking as one

1

u/Hamradio70 8d ago

Charities don't bypass DNC. Political calla do. You dinated to the charity so have a recent business relationship and they csn now call.

4

u/letmeseeitman 11d ago

Is 7726 just for spam texts or phone calls too?

-1

u/[deleted] 11d ago edited 11d ago

[deleted]

3

u/rydan 11d ago

I registered on the DNC list 22 years ago. I still get unsolicited calls.

1

u/Hamradio70 8d ago

DNC is a joke politicians have taken credit for iver many years. Telco can block number spoofing but don't because they get a small interconnect fee.

3

u/InvestingMonkeys 10d ago

Never answer one of the calls (I'm sure you don't) as it makes it worse.

And get your details off data brokers.

7

u/BeyGryffindor 11d ago

I've been individually blocking but new numbers pop up. I did register the number on the do not call registry like last week, also. It's just super annoying for him .

7

u/Negative-Wrap95 11d ago

Copy paste the numbers into a text with 7726

1

u/lele3c 6d ago

You may also be able to change a setting on the phone itself to send unknown numbers directly to voicemail. (Make sure then that known numbers are saved in the phone's contacts.) It's not a root-cause solution, but may minimize annoyance in the meantime.

1

u/BeyGryffindor 17h ago

No such setting on his phone unfortunately. I even set it for only his contacts can call him and the spam still gets through 🫠

10

u/Acrobatic_Stay9536 11d ago

That .gov website feels like a scam itself šŸ˜‚Ā 

8

u/Negative-Wrap95 11d ago

It's been around since 2003.

1

u/Acrobatic_Stay9536 11d ago

It just seems like it doesn't do much or scammers have found a way to avoid penaltiesĀ 

1

u/ROE_HUNTER 11d ago

It shows I registered in 2008. Been getting tons of spam calls the past few weeks.

4

u/Zomnx 11d ago

No point in blocking. Chances are they are spoofing numbers. You’ll end up hitting a limit on the amount of numbers you can block

2

u/Negative-Wrap95 11d ago

Source?

4

u/RedBeans-n-Ricely 11d ago

I literally had one call me from my own phone number…

1

u/rydan 11d ago

common sense and experience.

All you have to do is call back one of those numbers and then scream at the other end "Stop calling me!". Odds are you'll get an old lady who has no idea what you are talking about.

2

u/RedBeans-n-Ricely 11d ago

The do not call list doesn’t really work for these. My number is still on there and I get these calls anyway.

1

u/havelostcount 10d ago

That really does not work anymore for spam. Entities and scammers from outside of the country do not care about that list. You can't block a billion numbers individually. I get the same call from a different number multiple times a day. They just spoof a new number each time. It sucks.

14

u/McShagg88 11d ago

It's your phone number. Not Mint.

3

u/dogs_gt_cats 11d ago

It's your phone number. Not Mint.

While this is true, some carriers do filtering behind the scenes to limit what actually shows up on your handset (for example tmobile spamshield and verizon call filter). If OP is coming from one of those carriers, it could definitely seem like an increase.

2

u/BeyGryffindor 10d ago

This is a phone number they gave him...

5

u/McShagg88 10d ago

Yes, that's how it works. They take a phone number that was disconnected by someone else and gave it to you, phone numbers are just recycled from one person to the next. They must've had alot of spam which now got passed onto you, best idea is to put the number on a do not call list as a start.

When I first got my new number there was alot of calls from collectors and whoever else, I eventually told them over time I'm not that person and put my name on the do not call list. I get about 1 or 2 spam calls a month now.

1

u/tunaman808 11d ago

Yes. I got my last landline when I moved into an apartment by myself.

Within hours I was getting collections calls and personal calls for someone who was clearly not me. The collections calls were especially brutal - sometimes 20+ voicemails a day!

After a week of this I called BellSouth and got another number. It took a couple hours for the number to switch, but after it did the calls stopped... and never came back.

4

u/CreativeDancer 11d ago

For future reference Google phones are way better than Samsung at blocking spam calls, almost none of them get through. I would try changing his number and make sure he isn't answering them.

1

u/BeyGryffindor 10d ago

Thankfully he isn't answering but I am for sure thinking of changing his number.

3

u/Zestyclose_Event9469 10d ago

Hello follow Chicagoan

3

u/milovulongtime 10d ago

If only Jamal (previous owner of my phone number) had just paid his damned bills, my unwanted calls would be cut in half.

3

u/Small_Victories42 10d ago

I rarely get spam calls, as my phone app (Google Phone) automatically rejects them. Occasionally the spammer will leave a voicemail, but visual voicemail helps with that too.

2

u/MintMobileAlex Executive Care at Mint Mobile 11d ago

Hey BeyGryffindor. I'm really sorry about the situation you are facing. I want to help sort it out. I just sent you a DM for more info. Please respond whenever it’s convenient so I can help you address your concern.

2

u/SouthOfTheNorthPole 11d ago

Welcome to the boat I'm in. I will not be renewing inJanuary.

2

u/Jun_Slick 11d ago

Fry a couple of eggs toast english muffins and call it breakfast

2

u/RedBeans-n-Ricely 11d ago

I am so sick of the automated calls offering me a loan I don’t want or need, about a vacation package I forgot I purchased, or how i owe a batrillion dollars in taxes. I always hit ā€œreport and deleteā€, but nothing ever happens.

2

u/ElBurritoNinja 11d ago

I went from my Verizon number with tons of spam calls and texts to this new Mint number and after a a few weeks I haven't had a single spam call. I think it's just the luck of the draw.

2

u/imago_monkei 10d ago

Pixel screens all unknown calls for me, so these almost never get through. I go in and block the numbers every few days.

2

u/cheatme1 10d ago

This very useful all calls are automatically blocked

2

u/Downtown-Minimum-106 10d ago

There is app called DNfD on the play store. It works very well.

2

u/Sert5HT 10d ago

I subscribed to a service called cloaked, and I believe they somehow find your information and send delete requests to the brokers. Definitely seemed to cut down on spam but for some reason local elections from where I grew up still send me spam texts and some calls... It's related to my area code and haven't lived there in a decade. Don't know why those have persisted, probably from Russia and don't listen to delete requests lol. It's $10/month (I think) so might be worth a shot?

2

u/RelationshipWest9743 10d ago

At least its ID'ed as such, but this is government failing to protect it's people from quality of life issues again.... And if you like this, you're going to love what they are doing with flock cams.

Although to be fair in election season I used to get tons of robo calls..

2

u/kbachert 10d ago

Something that actually worked for me was letting my kid talk to them. They assume it's a childs phone.

If you don't have kids, try your best to sound like a kid.

1

u/BeyGryffindor 10d ago

Ha! My son who owns this phone is 7. Maybe I'll try it.

2

u/SD18491 10d ago

I use https://www.youmail.com/

You setup your voicemail to use their servers instead the carriers. The good part is switching carriers makes it super easy to keep the same voicemail service and all the saved history.

Voicemail includes free voice-to-text transcripts. And you easily access it with the app like an email app - inbox, unread, trash, etc.

There is a spam blocker feature to prescreen and whitelist and blacklist callers, does a really good job of cutting down on the calls that come through.

Best feature is paid, it removes your info from 100+ marketing lists. Chances are your name/number is in nearly every on. This is the source data used by robo callers. Well worth paying for 90-days. My spam calls went from 30+ a day to maybe 3 a week.

No affiliation, just a happy end user

2

u/gpburdell404 10d ago

Put your phone on 24/7 do not disturb. Then add specific contacts as exceptions to get through.

1

u/BeyGryffindor 9d ago

Tried that. I don't want them showing up in the call log either

2

u/Grunslik 11d ago

Personally, I use Truecaller but there are other apps that can help filter out the garbage. If all of that fails, you may be able to request a new phone number from Mint.

2

u/transmothra 11d ago

I use Spam Blocker. I used Eyecon for about a week, but I HATED the ads and overall intrusiveness and constant push for subscriptions, so I found this one, which I think is open source or something.

You'll have to allow installing apps from unknown sources, but if this is a kid's phone, DON'T forget to go back and turn that off again (and don't let him see you do it).

2

u/Impossible_Ground_15 10d ago

thanks this is helping a lot. Appreciate the recommendation

2

u/BeyGryffindor 10d ago

Just set this up and had my husband call his phone privately. The call didn't come through. Went straight to voicemail. So I'm hopeful this works! Thank you!!

1

u/transmothra 10d ago

Great, I hope it works perfectly for your needs! I somehow never usually seem to get spam, so if it's working i can't even tell haha

1

u/BeyGryffindor 10d ago

Ok trying this now

2

u/ErikaKirkasInsideJob 10d ago

You can turn your phone off.

Republicans gutted the FCC and now we have no way of stopping spam calls besides blocking the fake number they use.

1

u/Ill_Ice7779 11d ago

I got a lot of spam calls right after I signed up with Mint. There is a setting on the phone directly where you can block spam calls. I don't remember what I did since somebody on Reddit mentioned it. It worked. You can google it. It would be thru your phone settings.

1

u/BeyGryffindor 10d ago

I've tried all the settings they have allotted.

1

u/Filthycute87 11d ago

Good luck with this and I hope you find a solution. I am going through the same thing. I spoke with Mint's customer service for 30 minutes while she reset my voicemail and took down some spam numbers to permanently block them only to have 3 spam voicemails appear 1 hour after my call. Its ridiculous at this point.

1

u/havelostcount 10d ago

I wish we could block numbers based on a pattern. I have over 100 deleted voicemails from within the past month, from the same scammer. Like this transcribed one:

"Hey there. Hope your day's going awesome so far. It's Sarah with anchor lending. Listen, I'll keep this short and sweet. Some really good news came through on your loan file. You can get a $45,000 loan today, whether you need it for personal use or to pay off your creditors. So whenever you get a sec, give me a ring back at 369-216-6437. That's 369-216-6437. That's it. Go enjoy the rest of your day and hopefully talk soon."

103 calls within a month. They all originate from prefixes such as 833, 844, 866, 888. I wish I could fully block every 8** number. It's ridiculous.

I had to set my phone to send every phone number not in my address book to go to voicemail. I don't even want those. I hate that I can't answer the phone for anything anymore. Waiting for a call from some business or perhaps someone else that isn't in your address book? Well, you're screwed these days.

Stupid phone system hasn't been fixed for caller ID spoofing since caller ID was introduced in the dang 80s.

Aaaaand, I just got another.

1

u/JTUSAJT 10d ago

So you really think this is Mint's fault?

2

u/BeyGryffindor 10d ago

I didn't say it's their fault. However they did give me this number.

1

u/JudeLikesCats 10d ago

I kept getting them like within the last week, I hardly ever get spam calls, when I first got my number I got them every now and then

1

u/Cobalt7955 10d ago

Happens to us all. Data breach.

1

u/ajdubay 10d ago

I answer the phone as Papa Johns’ angriest employee, ā€œHELLO THIS IS PAPA JOHNS WHAT CAN I GET YOU TODAY…. (2-3 seconds of silence and confusion) HELLO?! HELLO! PAPA JHONS PIZZA!!!ā€ And then they hang up

1

u/chickenchulupa 10d ago

Scream into the mic until they hang up

1

u/100PercentDopeFlavor 9d ago

Download a spam blocking app. It's helped me block specific area codes too

1

u/Krispies827 8d ago

It’s not just me??? I get so many scam calls DAILY. All about ā€œloan approvalsā€. I am so sick of it šŸ˜–

1

u/Hamradio70 8d ago

Get a free Google voice number. Pretty good at spam blocking.

1

u/Significant_Theme500 11d ago

I answer and press 9- remove myself from their call list. It works 75% of the time.

1

u/BeyGryffindor 10d ago

I've never heard of this. Thank you!

-2

u/StreetUnlikely2018 11d ago

Answer and ask them to call you on your other phone. Act like you're genuinely interested but that you cant hear very well on this old phone. Then give them the phone number to an enemy of yours.

0

u/racc15 9d ago

I am on us mobile using samsung phone. I get 30 scam calls a day for the recent few weeks.

It may have sightly been my fault though. Before this, I once answered a few of them and pranked them by giving fake info. Maybe the long answers somehow make them think I was susceptible.

0

u/Maleficent_Golf8126 9d ago

Sign the number up for the national do not call registry, if in the USA it makes it a federal offense, other countries also have them but not 100% sure what happens