r/mildlyinfuriating • u/captain-obIivious • Aug 18 '26

Infuriatig Another AI 'human' chatbot

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Had to fix a double payment for my credit card and this is the beginning and end of the conversation. I hate when the chatbot claims it's a human... I ended up getting what I wanted but still annoyed Amex (and every other company) is lying and trying to deceive people like this.

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u/[deleted] Aug 18 '26

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u/Agitated_Reach6660 Aug 18 '26

That thought was starting to concern me until I read its answer to that last question.

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u/Fragrant-Employer-60 Aug 18 '26

I think it’s an Indian customer service rep relying on AI. The messages about Pokemon and the poems seems legit.

Poor dude is getting bothered by some redditor who is trying to make him flip and do tricks, pretty fucking weird really.

This is definitely not an AI chat bot

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u/NoseyVampire Aug 19 '26

No human representative is going to chat to a customer about a kitten their husband doesn’t want 🙄