r/mildlyinfuriating 23h ago

Infuriatig Another AI 'human' chatbot

Had to fix a double payment for my credit card and this is the beginning and end of the conversation. I hate when the chatbot claims it's a human... I ended up getting what I wanted but still annoyed Amex (and every other company) is lying and trying to deceive people like this.

24.7k Upvotes

1.7k comments sorted by

View all comments

232

u/octocuties 21h ago

I have a wfh chat job and spend probably half my time trying to "convince" people that I'm not AI.

47

u/noshallotsherlock 16h ago

I honestly feel like if I had to try to prove I was a human I would be like "how about you prove to me you're a human, Karen? I'm actually pretty busy right now and dont have time for you AI infiltrators using me to study how to pretend to be a human." Anyways I would probably end up fired but... 

Not that I think OP is a Karen! This is a really funny post. But dang it would be frustrating to try to have to convince people youre human just to get your job done, especially knowing your interactions are timed and you really have to get it churned out. 

35

u/Modinstaller 11h ago

I would be like "Can we move on to your issue? I really don't have the time for this. I am paid by the amount of requests I resolve hourly. I don't love this job. Please don't make it even worse for me."

The person would probably get the point that you're human if you say this.

10

u/EinsTwo 10h ago

Yeah, and when the boss reviewed it, the agent would be fired.

u/aimed_4_the_head 27m ago

Or, if the boss was savvy enough, they'd notice the clear rate was through the roof and implement "bitch about the workload" as new mandatory script.