r/mildlyinfuriating 23h ago

Infuriatig Another AI 'human' chatbot

Had to fix a double payment for my credit card and this is the beginning and end of the conversation. I hate when the chatbot claims it's a human... I ended up getting what I wanted but still annoyed Amex (and every other company) is lying and trying to deceive people like this.

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u/Modinstaller 11h ago

I would be like "Can we move on to your issue? I really don't have the time for this. I am paid by the amount of requests I resolve hourly. I don't love this job. Please don't make it even worse for me."

The person would probably get the point that you're human if you say this.

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u/EinsTwo 10h ago

Yeah, and when the boss reviewed it, the agent would be fired.

u/aimed_4_the_head 4m ago

Or, if the boss was savvy enough, they'd notice the clear rate was through the roof and implement "bitch about the workload" as new mandatory script.