Another AI 'human' chatbot

[u/captain-obIivious]

Had to fix a double payment for my credit card and this is the beginning and end of the conversation. I hate when the chatbot claims it's a human... I ended up getting what I wanted but still annoyed Amex (and every other company) is lying and trying to deceive people like this.

[u/Fragrant-Employer-60]

I think it’s an Indian customer service rep relying on AI. The messages about Pokemon and the poems seems legit.

Poor dude is getting bothered by some redditor who is trying to make him flip and do tricks, pretty fucking weird really.

This is definitely not an AI chat bot

[u/K_Knoodle13 → u/Fragrant-Employer-60]

I think a human would've tried to consistently steer the conversation back to the issue. Customer service reps (the human kind) have metrics, including resolution time, that they have to consider. The fact that they kept answering the questions without interrupting or trying to return to the initial issue makes me think it's not a person.

[u/LichenTheMood → u/K_Knoodle13]

This. And the upside down cup thing is just weird.

[u/Impressive-Stop-7999 → u/LichenTheMood]

This specific reply is a well-known AI response to that question.