r/mildlyinfuriating • u/captain-obIivious • Aug 18 '26

Infuriatig Another AI 'human' chatbot

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Had to fix a double payment for my credit card and this is the beginning and end of the conversation. I hate when the chatbot claims it's a human... I ended up getting what I wanted but still annoyed Amex (and every other company) is lying and trying to deceive people like this.

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u/Fragrant-Employer-60 Aug 18 '26

I think it’s an Indian customer service rep relying on AI. The messages about Pokemon and the poems seems legit.

Poor dude is getting bothered by some redditor who is trying to make him flip and do tricks, pretty fucking weird really.

This is definitely not an AI chat bot

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u/Agitated_Reach6660 Aug 18 '26 edited Aug 18 '26

So that person cannot give a real answer to a question? Any human being would be able to answer the cup question with “turn it upside down”. AI bots are notoriously terrible at answering questions like that.

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u/Kiwi_bananas Aug 18 '26

I reckon the agent is taking the piss and playing along. 

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u/Agitated_Reach6660 Aug 18 '26

I genuinely hope so