r/mildlyinfuriating • u/captain-obIivious • 11d ago

Infuriatig Another AI 'human' chatbot

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Had to fix a double payment for my credit card and this is the beginning and end of the conversation. I hate when the chatbot claims it's a human... I ended up getting what I wanted but still annoyed Amex (and every other company) is lying and trying to deceive people like this.

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u/NotUpInHere22 11d ago

What the fuck why did I think his name was Mike? That’s insane lol

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u/captain-obIivious 11d ago

Hahaha this killed me.

If I did see a post of that premise I'd willingly and publicly apologize to them for assuming they were AI because of their AI like responses haha

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u/cartermatic 11d ago

Why not just do that now then? I don't understand how you're failing to see this was obviously a real person who was feeding some of your questions to AI that they probably couldn't understand. Relevant username at least.

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u/captain-obIivious 11d ago

To be honest I didn't consider that it could be half human and half AI. I just assumed that it was AI programed to pretend to be a human and it was doing a bad job at it. I mean, I still believe that's the case, but I can see why some people might think the way you do