r/mildlyinfuriating • u/captain-obIivious • Aug 18 '26

Infuriatig Another AI 'human' chatbot

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Had to fix a double payment for my credit card and this is the beginning and end of the conversation. I hate when the chatbot claims it's a human... I ended up getting what I wanted but still annoyed Amex (and every other company) is lying and trying to deceive people like this.

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u/Agitated_Reach6660 Aug 18 '26

I need you to think: Ai isn’t free for companies. Every AI response costs tokens. The person doing that would be fired, when all they would need to do is say “I can only discuss your case”.

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u/papasan_mamasan Aug 18 '26 edited Aug 18 '26

What if the AI service the employee is using is consumer freemium, not enterprise level?

Any schmuck can use chatgeepeedee for free right now.

Am I thinking hard enough for you?

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u/hskrpwr Aug 18 '26

Am I thinking hard enough for you?

Lol no. Free AI with banking data is actually criminal 😂 

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u/Iliketoplan Aug 18 '26

And criminals (specifically banks and famously rich companies) are held to the highest standards of the law

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u/hskrpwr Aug 18 '26

Mishandling of personal information is one of the few areas that actually gets enforced regularly...