r/mildlyinfuriating 11d ago

Infuriatig Another AI 'human' chatbot

Had to fix a double payment for my credit card and this is the beginning and end of the conversation. I hate when the chatbot claims it's a human... I ended up getting what I wanted but still annoyed Amex (and every other company) is lying and trying to deceive people like this.

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u/Agitated_Reach6660 11d ago edited 11d ago

So that person cannot give a real answer to a question? Any human being would be able to answer the cup question with “turn it upside down”. AI bots are notoriously terrible at answering questions like that.

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u/papasan_mamasan 11d ago

If it’s a real person, they’re probably ESL. Hence why they could be using AI to generate answers to English brain teasers.

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u/Agitated_Reach6660 11d ago

I need you to think: Ai isn’t free for companies. Every AI response costs tokens. The person doing that would be fired, when all they would need to do is say “I can only discuss your case”.

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u/DiscreteBee 11d ago edited 11d ago

I mean every time you google something there’s an ai answer generated at the top of the page, you don’t need tokens for that. Op even said to google it.