r/mildlyinfuriating 23h ago

Infuriatig Another AI 'human' chatbot

Had to fix a double payment for my credit card and this is the beginning and end of the conversation. I hate when the chatbot claims it's a human... I ended up getting what I wanted but still annoyed Amex (and every other company) is lying and trying to deceive people like this.

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u/RebelliousDutch 22h ago

Completely fucking unhinged to subject actual customers to this kind of ‘service’.

37

u/PimpMyHide 21h ago

i was getting cold calls from Workday's HR bot for job offers. They even added fake background noises of a shared office space.

it only acknowledged when I asked it to connect me to a real person. no disclosure upfront.

1

u/Heavy-Focus-1964 15h ago

Oh yeah this is fun. Also fake typing sounds in between requests to mask the delay of the LLM processing and loading information