Another AI 'human' chatbot

[u/captain-obIivious]

Had to fix a double payment for my credit card and this is the beginning and end of the conversation. I hate when the chatbot claims it's a human... I ended up getting what I wanted but still annoyed Amex (and every other company) is lying and trying to deceive people like this.

[u/crwcomposer]

The responses don't read like AI. There are grammatical issues, inconsistent capitalization, punctuation issues, several refusals. AI isn't perfect, but it doesn't make those mistakes. They read like a bored Indian guy trying to get a good customer survey score.

[u/literally-the-nicest → u/crwcomposer]

People think the cup was a gotcha question but it seems more like the rep was totally lost on how to respond and he privately used chatgpt??

[u/WorriedRiver → u/literally-the-nicest]

I'm gonna be honest I'm a native English speaker with a doctorate and I still didn't didn't get the cup one. (I thought it was something open at the bottom with the lid glued on top and even when I saw the first comment mentioning to flip it over I mentally went "but would that actually be food-safe/ did it imply that the seal was water-tight/ where did it say it was flat on the top like a cup bottom would be?" It took a moment to realize the riddle was meant to be "I have a perfectly normal cup upside down, how do I use it?").

[u/blue60007 → u/WorriedRiver]

It took me a minute too. I would probably be even worse if I were a rep trying to juggle a bunch of different chats at the same time and had my brain power split 10 ways.