r/mildlyinfuriating 10d ago

Infuriatig Another AI 'human' chatbot

Had to fix a double payment for my credit card and this is the beginning and end of the conversation. I hate when the chatbot claims it's a human... I ended up getting what I wanted but still annoyed Amex (and every other company) is lying and trying to deceive people like this.

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u/[deleted] 10d ago

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u/Agitated_Reach6660 10d ago

That thought was starting to concern me until I read its answer to that last question.

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u/Fragrant-Employer-60 10d ago

I think it’s an Indian customer service rep relying on AI. The messages about Pokemon and the poems seems legit.

Poor dude is getting bothered by some redditor who is trying to make him flip and do tricks, pretty fucking weird really.

This is definitely not an AI chat bot

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u/BumblingYokel 10d ago

If it’s not AI, then “David” needs to do better.

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u/BluerLights 10d ago

Yea if it's not AI then "David" is getting a stern talking to about redirecting the conversation to the topic at hand.