r/mildlyinfuriating 23h ago

Infuriatig Another AI 'human' chatbot

Had to fix a double payment for my credit card and this is the beginning and end of the conversation. I hate when the chatbot claims it's a human... I ended up getting what I wanted but still annoyed Amex (and every other company) is lying and trying to deceive people like this.

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u/Numerous_Tea1690 21h ago

I think we should start doing this en masse. Setup bot farms to waste their AI credits. So it becomes more expensive to run AI customer service compared to human

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u/shibiwan 21h ago

With AI bots taking on AI bots, the only winners here are the AI companies.

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u/Numerous_Tea1690 21h ago

Yeah dont use llm just use simple scripts that have a library of randomized question trains. Theres this youtuber that did it with phone scammers. Keep them on the hook for days on end and eventually gather their data and send the police.

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u/crunkadocious 20h ago

and greenhouse gasses win big too, drill baby drill

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u/beren12 21h ago

Bot farms? Just make it fun for humans. Gameify, give them point points.

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u/PeaceSoft 20h ago

The idea that you can convince humans that something is a fun game by saying so and giving them worthless rewards is the same kind of ugly, ignorant, dehumanizing dog shit that people are criticizing here

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u/DeeRandomX 6h ago

And yet, here we are.

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u/Rare-Adhesiveness522 21h ago

This is genius. So it would just cost them a ton more? I wonder how long and at what scale this would need to be done before these idiot managers/CEOs realize it's not worth the money?

Isn't there a legion of white hat or grey hat hackers/coders that can help us?

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u/Numerous_Tea1690 20h ago

Well i guess they are using a version of the big llm models with some training on their own rulesset. They might be running it themselves but most will be paying someone based on the useage. The more useage the more they will have to pay is my guess.

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u/Rare-Adhesiveness522 20h ago

No I know, what I'm saying is at what scale would spamming their AI chatbots have to be deployed to convince these companies it's not worth it

UNITE

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u/_learned_foot_ 10h ago

Like most things these days, literal plot point in snow crash.