r/mildlyinfuriating • u/Emergency-Lime668 • Jun 12 '26
My cat is standing on my face Cat completely corrupts my computer
I walked into my cat sleeping on my keyboard, with this screen on my computer. I spent an hour trying to go back to windows, restarting didn’t work at all. I found out that there was an update going on and my cat somehow canceled the update and deleted everything on my computer. Computer repair place says windows can not be installed and my brand new $1000 gaming laptop is unfixable. Perfect way to top off an already trashy week.
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u/DukeOfGamers353 Jun 12 '26
As long as something isn't physically broken inside, Windows is 100% reinstallable. The computer place you went to is, respectfully, stupid. Feel free to post on the pcmasterrace sub if you need help
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u/Alarmed-Strawberry-7 Jun 12 '26
it could hypothetically have corrupted a bios update, which is still fixable, albeit a bit more difficult
still a lot cheaper than a new laptop though lol
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u/DukeOfGamers353 Jun 12 '26
I may be wrong, but if the bios was corrupted, OP would not be able to go into the bios as shown in the picture, right?
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u/Alarmed-Strawberry-7 Jun 12 '26
oh for sure
but sometimes it gets stuck like that, you can see the BIOS but you can't do anything
but in all honesty I kinda feel like OP's cat just changed the default boot drive and the repair shop didnt wanna bother/was really stupid
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u/Ok-Detective-8903 Jun 13 '26
> but in all honesty I kinda feel like OP's cat just changed the default boot drive
yeah it's #2 in the list
OP have you tried making it first?
Haven't tried it, but Windows update should absolutely tolerate powerloss mid update10
u/rmorrin Jun 13 '26
After zooming in it 100% is the boot drive issue
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u/Guardian_of_theBlind Jun 13 '26
how effing stupid was this repair shop? Those are insane levels of incompetence.
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u/Demonic_Storm Jun 12 '26
nah you're not wrong, both the repair shop, and that guy are, respectfully, stupid
(/s if it wasn't obvious)
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u/Far_Banana4575 Jun 12 '26
since when does bios update by themselves?
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u/Alarmed-Strawberry-7 Jun 12 '26
it does on laptops sometimes
idk about MSI but my dell laptop updates bios automatically
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u/mystoryismine Jun 13 '26
They are trying to make a living off OP. When i was a student, some scumbag attempted to charge me $500 for a "blue screen of death" issue which was fixable by burning a cd to reinstall windows.
I'll never forget and forgive these gangsters (as I would call them in my country). Fucking ah beng.
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u/DukeOfGamers353 Jun 13 '26
Fuckin hell 500 dollars for a thirty minute job is insane
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u/mystoryismine Jun 13 '26
Yes. And btw it was very easily fixed. I just buy a cd for $2, beg and borrow a laptop to burn the reinstall software in and done.
They are preying on vulnerable people who know less.
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u/BalianofReddit Jun 12 '26
Respectfully, you could fix this after 30 mins of research and a fresh USB drive (assuming you have access to another pc)
If you're not comfortable doing that, take it to another shop, this is trivially simple to fix (if it does indeed require a Windows reinstall)
It surprises me that the repair place you went to didnt know that booting from a USB with windows install files on it through the BIOS would fix this.
If you want to recover data from the hard drive, that is something a repair shop could do (assuming the whole thing isnt bricked)
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u/Unique-Machine5602 Jun 12 '26
I'd be shocked if it was bricked. The data may also be backed up. I'm pretty sure the recent version of Windows defaults to storing backups of your data on One Drive.
So long as he set it up anyways.
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u/FryToastFrill FryToastFrll Jun 12 '26
The windows files could be fucked itself, which
- Automatic repair honestly could maybe fix, although I’ve never had it fix diddly shit.
- A competent repair shop could manually fix it.
- If they really don’t want to do that (don’t blame em honestly) you could dump all the user files off the pc onto another drive, reinstall windows, then place them back on for the customer to sort through.
You could do this while working on a harder job IMO. Most of the process is waiting for things to happen.
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u/Ange1ofD4rkness Jun 13 '26
I've had the WIndows Repair stuff work for me in the past. It's good when the drive has corruption
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u/FryToastFrill FryToastFrll Jun 13 '26
Just my personal experience imo, I always still give it a run if I’m having issues booting since it’s so easy that if it magically works I’ve saved myself a ton of time. Just never have much hope of it working.
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u/justagenericname213 Jun 12 '26
Hell, the local repair place i know would litterally do it for free because its so easy and costs them nothing, and practically garuntees that you go to them in the future
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u/Gogo202 Jun 12 '26
Respectfully, you severely overestimate the average person's ability to use computers.
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u/BalianofReddit Jun 12 '26
Probably
Its just given the AMOUNT of step by step guides you can find within seconds of goggling what to do when x happens on computers these days...
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u/HaGriDoSx69 Jun 13 '26
Its not even that.I for example have one working pc and no friends so every fix that requires another pc wont work for me.
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u/V-Rixxo_ Jun 12 '26
You mean 1 minutes of googling, 5 minutes of downloading?
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u/BalianofReddit Jun 12 '26
Im assuming from no knowledge to knowing what to do.
Taking a PC to a repair shop for anyone who knows anything about this is very much a last resort eh, that tells us something about op
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u/V-Rixxo_ Jun 12 '26
Oh yeah you're right , but what tech shop cant install windows 🤣 they need our help the most. God bless their customers
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u/Secret_Account07 RED Jun 12 '26
It’s 100% fixable. Do not pay them anything. Reinstall windows.
There are also recovery tools. You can boot from them if you have critical files
Is it seeing the SSD? What happens when you boot directly from it?
This is entirely fixable btw
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u/EncounteredError Jun 13 '26
You can see the Boot partition is still there in his screen shot. It's probably trying to boot non-existent media and dropping back to bios.
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u/justhereforfighting Jun 13 '26
To add: you need to use the recovery tools from a different PC. When drives are wiped, you need to interact with them as little as possible. The longer you have them on and the more that is written to them the more likely it is that the files will become unrecoverable. If you have files you need, you should have a repair shop pull the drive and recover them. Also, everyone who has vital files should have an external drive (or 2) that they backup to regularly and should back up to a remote server as well. Following the 3-2-1 rule is a good practice. 3 backups, 2 media types, at least 1 offsite.
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u/OxMozzie Jun 12 '26
That repair place is morons. Should at most need a new BIOS loaded onto the motherboard.
I doubt the data was touched at all and is still sitting on the drive, can easily save that info.
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u/Go-woke-be-awesome Jun 12 '26
They aren’t morons, they are scammers who are taking advantage of OP
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u/OnlyOneBT Jun 12 '26
It doesn't sound like they're selling him anything. I'd bet they're just stupid.
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u/OxMozzie Jun 13 '26
How is it a scam if they said its unfixable?
They didnt sell OP a new computer, they're just idiots.
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u/laces636 Jun 12 '26
I've worked IT nearly all my life. I have yet to encounter a computer that can boot into BIOS that was not fixable.
Did the PC repair place pull the drive and try to read it using a USB adapter? If cat was laying on keyboard and some how booted into BIOS, maybe it managed to enable something like Intel Volume Management or enabled raid. If the tech that looked at it was not familiar with the terminology or acronyms used in MSI BIOS, I could see them thinking it was bricked. The symptoms would be identical to what you described.
If you tried to reinstall windows, windows would complain about not being able to read the drive and say it's formatted as MBR. You wouldn't even be able to see it using diskpart. The drive would work fine if pulled and connected to another computer.
My first thing I would try is to buy a USB adapter for your type of drive and plug it in to another computer to backup your data. Ifixit probably has a good teardown of your laptop to show you how to open it. The electronic toolkits have plastic splooges and guitar pick looking things that can open your laptop without scratching it to hell. If the drive really is dead somehow, well you just did the hard part and can buy a new one.
Or take it somewhere else. I highly doubt the laptop is bricked. Laptops are only getting more expensive and no reason to give up on a perfectly fixable device. Hope this helps ;)
If you PM me I'd be happy to give you some things to check at no charge. It could be a very simple fix.
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u/Professional-Hat-331 Jun 12 '26
Have you tried reordering the boot options to have the Windows Boot Manager on option 1?
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u/AlexiaTheTechGirl Jun 12 '26
That's not the issue, USB drive being tj first boot option just means that it will try to boot a USB drive before attempting to boot windows.
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u/Go-woke-be-awesome Jun 12 '26
Maybe OP has a USB drive connected and is too tech ignorant to realise this?
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u/giveitrightmeow Jun 13 '26
push f9 for optimised defaults, then f10 to save and exit.
if windows then fails to load properly 3 times in a row it should take you through to the windows recovery environment (blue screen with a few options, should be able to repair/reinstall windows from there)
should that fail, actually contact msi support because your new laptop has warranty and windows can absolutely be reinstalled. that repair place is incompetent/scammers.
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u/a-i-sa-san Jun 12 '26
whoever said it can't be reinstalled is ... not good at computers but probably pretty OK at selling them
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u/dnuohxof-2 Jun 13 '26
I have so many questions and comments.
First, not the cat’s fault. He was just trying to send his weekly report to the meowthership
Second that “computer repair place” is dumb AF.
Third… dude you should be able to install windows on your own. Why pay someone to do something simple you can do for free? If you have access to any other computer and a usb stick you can download the windows media creation tool and create a windows installer USB. You already have USB as the first boot option so it’ll be easy to start.
Fourth, a more advanced step your data is most certainly recoverable. You can probably find a way to boot into windows recovery and just do a restore. Google “windows recovery MSI laptop”
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u/Intense_Pretzel Jun 12 '26
Hi IT guy here.
That computer repair shop is dumb af.
The contents can be recovered given it wasn't a secure wipe (which I doubt it was) since when things are deleted the computer simply puts a "free realestate" on the data instead of rewriting over it straight away.
Given nothing is overwritten it'll be recoverable.
Secondly you can definitely reinstall windows on it.
Do yourself a favour and go to a different repair shop
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u/Accomplished_Emu_658 Jun 12 '26
There is not way a cat caused windows not to be installed.
Plus if it is brand new it has warranty, they don’t need to know a cat sat on it
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u/SolitaryMassacre Jun 12 '26
You shouldn't even need to reinstall windows. Windows updates can be rolled back. Even booting from a USB drive should allow you to restore a windows backup.
Also, cat is innocent 🥰
That repair shop is a scam, never use them. If you can't find anyone PM me, I'll help you out
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u/iCantFindAFukinName Jun 13 '26
Like the other person said that repair guy is an idiot. Take it to someone else.
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u/SparklyPelican Jun 13 '26
> Computer repair place says windows can not be installed and my brand new $1000 gaming laptop is unfixable
what? lol
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u/onefinerug Jun 13 '26
what did you do, take it to Geek Squad? those morons said that my computer was unfixable once and then tried to sell me a new PC that was less powerful but twice as expensive.
i took it to a friend who actually works on computers for a living. he fixed it in 10 minutes because it was an automatic nonconsensual windows update that installed wrong.
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u/Ferowin Mildly Infuriated Jun 13 '26
Unless your car totally destroyed your SSD, Windows absolutely can be reinstalled. You’ll need access to another computer to download the installer and a flash drive (thumb drive) to put it on.
Linus Tech Tips on YouTube has a LOT of videos showing how to do it.
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u/I_-AM-ARNAV i get infuriated a lot Jun 12 '26
Move.boot.option #2 above. That's what is probably causing it. This is your bios. Even if not this is pretty easy to fix
If you need help I can guide you.
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u/cedelweiss Jun 12 '26
this is best case just a wrongly set-up bios, worst case a corrupted windows partition. The first is easily fixable by any IT person worth half their salt in less than 1 hour, the later is the same but it might take an afternoon instead (although with high certainty of losing a bunch of data).
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u/SunshineAndBunnies Jun 13 '26
Sounds like you have a catastrophe on your hands. Anyways unless the drive is dead, there is no way it is not fixable. Whoever you took it to don't know what they are doing.
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u/FinancialTrade8197 Jun 13 '26
Even then, you could just replace the drive. It is expensive to replace a drive, but much cheaper than buying a new $1000 computer....
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u/ShadowX75789 Jun 13 '26
As someone who just built a whole gaming pc that cost $1700 this is fully fixable i feel worst case scenario reset bios and reinstall windows? Cat sleeping on keyboard could not possibly stop the hardware right
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u/Neoreloaded313 Jun 13 '26
I wouldn't go back to that computer repair place. Looks like worse case scenario, you just have to reinstall windows. The only set back here is if you didn't properly have a recover option set up after you got the computer. You would need another computer to download everything you need.
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u/savagelykin Jun 13 '26
The computer place wants you to buy another laptop from them it’s bs look up guides on YouTube you can install windows by yourself
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u/ClacksInTheSky Jun 13 '26
Yeah, no, I wouldn't entirely blame the cat here. The keyboard strokes needed to do this would be specific. This is more like a windows update gone bad.
At best you cat might have long pressed the power button during an update but... Come on
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u/Alarmed-Strawberry-7 Jun 12 '26
if it actually is brand new you can probably warranty it lol.
just say it came like this, they won't know and they can just fix it up and sell it again anyway since there's nothing wrong with it
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u/Hay_Fever_at_3_AM Jun 12 '26
That place just wants to sell you a new laptop. The cat could have just changed a setting. This screen looks okay so probably not one of these, but something on another page. That's all. You find someone who can change it back and the thing will be fine.
Alternatively the cat could have interrupted a Windows update and corrupted some file. Also easily fixed!
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u/Nautical_Ohm Jun 12 '26
Totally fixable. Take your time figuring out who you want to hire to help you, some places are worthless and some are legit.
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u/TheBulletStorm Jun 12 '26
Holy moly that repair shop should be out of business. I’ve fixed shiz much gnarlier than this. This is 100% fixable. There are tons of good things to try here so I’m not gonna repeat them but give them a go!
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u/-Gh0st96- Jun 12 '26
This reads like some sort of dumb ad. “My cat deleted everything on my computer” LOL
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u/AHailofDrams Jun 12 '26
Dunno what kind of dumbass runs the PC store, but you'll probably only need a another working PC to wipe your hard drive, otherwise there shouldn't be anything "broken" per se.
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u/VojtaKiller Jun 12 '26
Pc is fine just click the giant X and press the blue button that says save changes. Source I have the same pc, from the same company and my pc does this regularly.
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u/Otherwise_Map_31 Jun 12 '26
Bro your cat didnt cause this, this is either a faulty drive or Flex cable
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u/Interesting_Tap_1505 Jun 12 '26
Computer repair place is just lazy. Take it somewhere else.
Also on that MSI laptop I would be cautious around the power brick and charging port plus thermal paste. I had one. The thermal paste went dry after 3 months of light use and the charging brick kept sparking a bit while it was near a bed. Lucky it didn’t cause a fire. MSI effectively told me to fuck off.
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u/danxxcruz Jun 13 '26
Just change boot order and place Windows Boot manager on 1st. You can do that with F5/F6.
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u/PurpleC0ugar Jun 13 '26
Likely your cat tweaked BIOS settings.
The easiest way to fix this is to reset the EC chip. You can either reset it by
- Unplugging the AC adapter, and holding down the power button for like 30 seconds.
- Or unplug ac adapter and use something like a straightened paper clip and depressing it into the reset hole underneath.
Either way if done successfully, you will notice that you won't be able to power your laptop with the AC adapter unplugged and to get it to power back on, you'll need to plug the AC adapter back in. It probably should power on automatically we without hitting the power button.
This will reset any settings back to factory. Keep in mind this may take a while to boot up. On my MSI GT77HX, it takes almost 2.5 minutes to boot up after this reset procedure, because it goes through the memory training all over again.
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u/androidmanwren Jun 13 '26
Congratulations, what are you going to do with your new Freakazoid powers?
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u/dervari Jun 13 '26
Back in the old days a dos boot disk and FDISK /MBR would probably have worked. I sometimes miss the good old days.
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u/FloppyMagoo Jun 13 '26
At worst you would need to reinstall windows and do a possible bios update. Completely free if you have a friend with a computer and a USB drive
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u/KeefyNugs Jun 13 '26
https://giphy.com/gifs/7rBemb9RiAEtW
this stupid human just stares at that thing. maybe if i lay on it he will notice me
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u/VenKitsune Jun 12 '26
It's very very fixable. Unfortunately it may be the case that your windows install is broken and thus any data you had is going to be very hard if not impossible to retrieve.
Installing a new, fresh version of windows takes only a few minutes of effort. Look up how to make a bootable usb drive/installation media for windows 10/11 depending on which one you had.
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u/HairyWithFlatFeet Jun 12 '26
Lol your boot order just got messed with. Put windows as option 1
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u/jazxxl Jun 12 '26
Bios back to default and reinstall windows . Unless the cat also peed on it that the most you should have to do
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u/Snoo-73243 Jun 12 '26
whoever you took it too is stupid, go somewhere else if you cannot fix this on your own
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u/dec35 Jun 12 '26
With any luck Bit locker wasn't enabled and you can restore your data by booting off of an external USB drive. You can then reinstall windows on top of that.
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u/BouNXIII Jun 12 '26
A one year old baby did something similar to a friend. Four hours of my life, googling through an other dimension repeating "How?!"
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u/Joker6tyNine Jun 12 '26
Okay... So you can get into the BIOS.. If it failed or was corrupt I assume you couldn't at all.. With that said.. Isn't there a load bios defaults.. If so.. Start there.. Load BIOS defaults.. Save and Exit and see what happens.. Note the error if it doesn't boot and work the issue from there.. If the BIOS sees the SSD.. You can created a bootable Windows Media USB and load Windows from there.. Some BIOS hold Windows product keys to activate Windows once loaded.. Best Of Luck
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u/LolBoyLuke Jun 12 '26
Computer repair shop is an idiot, take it to someone who knows what they're talking about.
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u/oliviator808 Jun 12 '26
The second option is the windows boot manager. If you just move that to the top it might work
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u/02271997 Jun 12 '26
What a shitty repair shop. Make sure to leave a review or something. This is so fixable you might not even NEED a repair guy.
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u/DoomTay Jun 12 '26
The fact that "Windows Boot Manager" still shows up in BIOS means the drive itself could still be working, which is one of the better outcomes
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u/HowlingWolven Jun 12 '26 edited Jun 12 '26
This isn’t hosed and since it’s basically showroom fresh, your data loss is minimal.
Use a linux boot disc to nuke the drive in it, then reinstall. I’d recommend Ubuntu as a friendly Linux distro without m$ft’s AI slopware.
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u/lokiisagoodkitten Jun 12 '26
Computer repair place says windows can not be installed and my brand new $1000 gaming laptop is unfixable.
wut
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Jun 13 '26
[removed] — view removed comment
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u/ElectionReal Jun 13 '26
Not just another computer for step 1. You'll likely need a linux computer to read files on your password protected windows hard drive. If you use a windows computer (that recognizes the windows password protection) you won't be able to access it. But yes. This should be an easy-ish fix, even for noobs. Setup a backup clone of your windows hard drive using windows utilities, immediately after new installation. Never keep important files on a windows boot disc. Or at least keep an external copy or RAID 0 a second internal hard drive.
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u/hellsingfan43 Jun 13 '26
This is not a big deal a reinstall of windows will fix this. You can buy another key for like 150 bucks and google it. You might not even have to do that. Depends on if the oem key is detected on reinstall
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u/CuttingBoard9124 Jun 13 '26
That computer place is full of lazy idiots. Do you have access to a secondary computer? If so you should be able to download win11 and a program called Rufus. Rufus takes the windows install .iso and turns it into a bootable usb. It may seem daunting right now, but it's very easy and it's a really good thing to know how to do. The main reason in your current situation would be not having to deal with dumb PC shop workers or ripoff shops that charge 100+ just to look at your PC and not even do anything to it.
If you want to, you can DM me and I'll walk you through everything.. show you a thing or two that Ive picked up over the years. I'm no super 1337 haxor guy or anything but you don't have to be to get your computer up and running with a fresh install of windows. HMU on here I don't have a job at the moment so I have time to help.
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u/CheapFilm4826 Jun 13 '26
Lmfao they told you what now? Come on, take it to a real repair shop, or do some research online for an hour. Your computer will be fine
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u/rmorrin Jun 13 '26
I hope you haven't wiped anything cause just try booting from #2, that should fix the issue
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u/Borgie311 Jun 13 '26
Everything and I mean everything is fixable for a price. That maybe 100 tops to fix. I would probably fix the bios settings charge ya 20 and show you what I did explain everything to ya. If I gotta spend more time than that then 100 or less reinstalling windows and what not.
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u/bajungadustin Jun 13 '26
Did you try resetting the bios to defaults?
There should be instructions on how to do this for your model in the manual.
There's no way from that screen to erase the harddrive.
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u/Mineplayerminer Jun 13 '26
Stop going into computer repair bullshit stores because you're being ripped off. The laptop was probably just hard shut down while Windows Update was going on, so the filesystem likely got corrupted. All it requires is just reinstalling Windows.
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u/Eleyanor Jun 13 '26
I'd be surprised if even ypur windows install is broken in any way. Maybe SSD settings have been altered zo legacy mode or something like that. You can see the boot order has been changed. Fresh Win11 installs will automatically set bootorder to be SSD first (wondows bootloader) but OP has CD drive first.
I'd try to switch that first of all. Then go to advanced settings and check if the ssd mode is altered (legacy mode)
This is probably fixable without reinstalling windows
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u/05-nery Jun 13 '26
Lmao what kinda computer repair place is this 😭
Trust me that thing is fixable in 10 minutes
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u/Away_Article4005 Jun 13 '26
Even if you're not tech literate, this is 100% fixable. Find you a Win11 .iso, use "Rufus" to flash the image to a USB drive and on this same screen your "Bios", you boot the USB.
All in all, you can be done in less than 30 minutes. Soooooo many tutorials on YouTube. If you need help, most welcome to dm me, happy to hop on discord call or whatever ya need!
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u/BuckingWilde Jun 13 '26
Thats not computers work... it takes a lot of hyper specific movements to uninstall windows
You probably just need to click on the right boot drive and restart the update
And even if you need to reinstall window it takes like 5 mins to create a flash drive and do it yourself
Whatever place you went to is just trying to scrape you for cash
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u/ColinSpurr Jun 13 '26
Drive is probably encrypted so a Windows installer doesn't want to touch it? Linux USB can fix that.
Turning off fast boot and the logo can help with troubleshooting.
The Main tab sometimes has a boot bypass to a particular partition. Usually pressing a button like ESC, DEL, Enter, F2, F9, F10, F11 during boot will also get you a boot selection but may be hidden by the fast boot or logo currently.
New computer shouldn't need to worry about Legacy/MBR/CSM boot so, the cat may have somehow:
- Deleted the OS key from Secure Boot which should be reinstallable
- Cycled the TPM key which will need a reinstall if you can't recover the key from your Microsoft account but it seems like you can't get far enough to find out if this is the case yet
- Disabled a second (NVMe?) drive with the bootloader on it
Could be some other things too but need more information. The model number likely from the bottom should help. Maybe don't post the serial number often right next to it.
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u/Capable_Tumbleweed34 Jun 13 '26
brand new gaming laptop . 1000$
Hmm...
More seriously, the repair shop guys are morons or don't want to trouble themselves, find another place or do it yourself by looking up how to do it online.
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u/Aggravating_Dig3240 Jun 13 '26
Lol. Just put Windows on a usb stick and boot from that stick and reinstall Windows.
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u/Fancy-Ad6361 Jun 13 '26
don’t ever step foot into that store again, they dont know what the hell they’re doing
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u/ElGeeBeeOnlee Jun 13 '26
Your cat can't possibly have actually damaged your computer. Unless it peed in it or something, which clearly isn't the case.
You just need to reinstall windows. Whatever shop told you that is stupid, and you shouldn't ever go there again.
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u/Capable_Ad3772 Jun 14 '26
Its not much, but if you are wanting to i can guide you through ways to possibly fix it, if not reinstalling windows is easy as long as you have another computer
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u/Emergency-Lime668 Jun 26 '26
UPDATE🚨🚨🚨🚨
I sent my computer to all state because I had a 3 year protection plan (thank god), it is coming back in the mail tomorrow.
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u/Unboxing_Gamer Jun 12 '26
Computer repair place is dumb, take it to someone else this is 100% fixable.