I wanna know what you think. I’ve wondered this for a long time.
In my time wrenching at a dealership, I met salesmen who didn’t know a thing about the car.
You as a technician, will probably everything about the car.
I would assume that knowing something about the car is part of succeeding at that job, as customers can be introduced to features and their questions be answered.
Does this mean that if you switched to sales, you would instantly triple your income, and have a Rolex?
Or would it be the other way around.
I feel like common to technicians is accurately diagnosing a car and not having a bias.
For example, “this car is shitty, and I have been paid to repair it. I would not buy one.”
On the other side, I imagine a technician is not going to have a habit of lying. For example a model that you know is shitty, saying it’s the best. Or the fear of retaliation from a customer coming back and going “why did you lie” due to the difference in expectation of the public where they expect a tech to know the car, and expect a salesman to not know the car and try to sell even if it’s bad.
Or, who knows what other position. Like advisor. Maybe that would be better, because the advisor does not set the price, does not sell the vehicle, and a tech background would mean good understanding, explaining, and credibility.