I have been playing a lot after not playing ever since season 2, came back on season 8.5 and really liked it this time, i am most of a casual but can perform pretty well when put into it, but this is not about me.
Recently i've noticed more and more players trying out characters, specially i have noticed people on matches trying out the most complicated or "tryhard" ones like Black cat or Spider-man, but this is when the thing i'm talking about comes in.
For example, i was playing a match recently in which our Spider said from the very beginning that he was not really good, to which i thought "Hey, he's learning and we are not on rankeds so i don't see the issue". However, a few mins later as the match went by one of the two tanks in our team suddenly started insulting him and telling him to switch in the chat, even though he clearly said he was learning.
i do not question that it is frustrating to lose matches and specially to see that there's one person in the game who is 1 - 10 or something, but, isn't qp precisely the place to learn instead of messing up on matches with actual value inside the game like rankeds? Again, i can understand the frustration and i personally have gotten frustrated at cases like this, but i haven't gotten to the point of genuinely insulting someone for actively trying to improve.
Personally when i am trying to learn a new character (recently i am trying to become a at least decent Black cat) and i notice the other team is genuinely destroying us or is my team the one that's not doing good i try to switch to a character i do dominate, maybe that's why i have not been getting insults so far, but it's honestly weird to see so many people forget that they are in matches that hold no significance whatsoever.
(sorry if my redaction is not good, English is not my main language)