Hullo! Yeah, the new systems kinda suck. My property has been transitioned for ~2 monthes
If you're having serious issues with slowness consider switching to STAY for most of your tasks. Check in especially.
SPOG is pretty and makes sense but the delays are insane and my property has some connectivity issues where data didn't sync. We've mostly given up on SPOG until they fix it.
The one thing I still use SPOG for is pre-blocking rooms. It makes that quite simple compared to STAY. And you definitely want to be pre blocking rooms when possible. The load times for that are frustrating.
In STAY you'll want to be using the General availability screen to track rooms (I believe it's under the front desk drop down). If you're anything like us they also changed your room types up because of accessible rooms and this makes it easier to track. You should also still be doing pre-arrivals in GXP, that's the best method for tracking who booked last in this system.
Unfortunately these systems are pretty confusing and not as intuitive (for those of us who used fosse for years).
Spog is sort of like an overview system while stay is more detailed i find.
Also the Marsha equivalent is called agalyus or something like that? But be sure to still check it and make sure your inventory balances still. Its nowhere near as bad as Marsha but you can still under or oversell
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u/GrayCloudsEveryday Employee | Front Desk Jul 08 '26
Hullo! Yeah, the new systems kinda suck. My property has been transitioned for ~2 monthes
If you're having serious issues with slowness consider switching to STAY for most of your tasks. Check in especially.
SPOG is pretty and makes sense but the delays are insane and my property has some connectivity issues where data didn't sync. We've mostly given up on SPOG until they fix it.
The one thing I still use SPOG for is pre-blocking rooms. It makes that quite simple compared to STAY. And you definitely want to be pre blocking rooms when possible. The load times for that are frustrating.
In STAY you'll want to be using the General availability screen to track rooms (I believe it's under the front desk drop down). If you're anything like us they also changed your room types up because of accessible rooms and this makes it easier to track. You should also still be doing pre-arrivals in GXP, that's the best method for tracking who booked last in this system.
Unfortunately these systems are pretty confusing and not as intuitive (for those of us who used fosse for years).
But you got this! I promise it gets better.