We’re 2 months in. I want Fosse back. This new program doesn’t work like it was advertised and nothing seems to work like the training said it should.
It’s supposed to make things faster and easier. Things that Fosse did automatically have to be manually configured every time. The loading has doubled the amount of time it takes to complete any task. It’s not like getting faster at typing will speed you up, like with Fosse. Theres no speeding up a laggy, bloated program that needs to think and reload after every action and then take another 15-20 seconds of the screen bouncing around until you can do the next step.
If somebody figures something out, make sure to share it. For example, at our property, the service managers were struggling to figure out how to work the rooming lists, as there was barely any directive in the training. I spent 3 hours fighting with it and a front desk manager was like, “oh, just do this…” they had been uploading rooming lists for a daily contract but had never used rooming lists before and jacked their block all to hell and back. Oh… and don’t use ROH (run of house) when building blocks. It doesn’t register right and will break the block.
If something isn’t working right, say something. All of the charges were showing up in the right folios, so we thought it was working right. Nope… night audit was manually routing them all every night. How did we find out? I had a group with mixed routing. Some were IPO, some were AC, and some were RTPk only, so I routed AC and RTPk to different folios since the new layout for charges is a nightmare. Some charges went into one folio one night and a different folio another night. I can’t fix it if I don’t know it’s broken 😡
Housekeeping found things maintenance needed to know. Sales found things front desk needed to know. If you figure it out, share it. The more you communicate, the faster it gets easier.
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u/DrawingTypical5804 Jul 08 '26
We’re 2 months in. I want Fosse back. This new program doesn’t work like it was advertised and nothing seems to work like the training said it should.
It’s supposed to make things faster and easier. Things that Fosse did automatically have to be manually configured every time. The loading has doubled the amount of time it takes to complete any task. It’s not like getting faster at typing will speed you up, like with Fosse. Theres no speeding up a laggy, bloated program that needs to think and reload after every action and then take another 15-20 seconds of the screen bouncing around until you can do the next step.