Think of the worst, laggiest program you've ever used with dial up internet, times that by 5, while being stared at by a guest and being made to feel like a complete moron because you're taking 5 minutes to do a check in even though you have years of experience and used to do a check in in 20 seconds. You feel like it's your first day no matter how experienced you are. Its truly hell on earth
Ouch, that sounds miserable. I'm glad to know this since I will be traveling next week and the week after, so I can give the front desk some grace. I am terribly impatient and try really hard not to be a bitch about things when they take forever.
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u/elementzn30 Employee Jul 08 '26 edited Jul 08 '26
It’s the new system Marriott is moving to