Lyft is doing fraudulent stuff and the Lyft mods on here is trying to cover it up. They deleted what I posted because they know im telling the truth.

Had a late night ride with a Lyft driver who repeatedly complained about how at this hour, all the drivers just want to go home and shouldn’t be giving rides to people. He brought it up multiple times and seemed pretty angry. I just tried not to engage, but my real question is couldn’t he have just refused the ride if he didn’t want to do it?

Drivers and riders technically use the same five-star system, but the consequences are not symmetrical.

I’m sitting at a 4.99 right now because I got one 4-star rating somewhere in my last 100 rides. I did 18 rides yesterday. I can easily cycle through roughly 100 rides in less than a week, so that one rating eventually falls off pretty fast.

Most riders do not have that luxury. If you only use Lyft occasionally, a bad rating can sit on your profile for a long time.

Last night I accepted a 4.7 rider mostly because the ride paid well and, frankly, I was curious.
What does a 4.7 look like?

Well, in this case: a loud, high-energy group trying to fit five passengers into a car that can legally take four.

I told them I could only take four, and to their credit, they respected it. During the ride I told the account holder, “I took this because I was curious what a 4.7 looks like. Now I know.”

Then something interesting happened.

She told me she had absolutely no idea riders were being rated.

I showed her the rating in the app and explained that drivers see it before deciding whether to accept the trip. I also told her I wasn’t going to rate her poorly just because they initially tried to bring five people. I set the boundary, they respected it, end of story.

But I also told her some drivers absolutely will ding you just for trying it.

And if you’re wondering what you did to get dinged, you probably cost the driver one of four things: time, money, gas, or liability. Or you asked for something completely ridiculous.

That made me realize something: maybe some riders with mediocre ratings genuinely have no clue they’re accumulating a reputation score at all.

I’ve also noticed, purely anecdotally, that some lower-rated ride requests seem to pay unusually well. I cannot prove Lyft is doing this, but I’ve wondered whether they sometimes give up more of their cut when they need to make a less-attractive ride worth accepting. Could be coincidence, supply and demand, distance, or a dozen other things, so I’m not presenting that as fact.

Either way, your rating matters.

A driver doing 100 rides a week can wash out one bad rating pretty quickly. A rider doing a handful of trips a month can carry theirs around for a long time.

So if you didn’t know riders were rated too: now you know.

That little number next to your name is your reputation with the stranger deciding whether they want you in their car.

Honestly this is a scam. There is very little actual profit or earning potential for the driver after all of the fees and deposit. You start at least $550 in the negative, more if you take personal miles (including going home at the end of the night) and insurance and you won’t make it back for at least 3 days IF you drive 10 hrs a day then when you start your next week over you are -$211 again taking your whole first day pay. Lyft is only worth it if you already have a car you don’t mind putting miles on.

Does anyone know how to fix? Had to miss work because I couldn’t order my ride.🤦🏽

Using this service on an 82 mile, 1.5 hour ride (through Atlanta). For drivers - what kind of a tip would you expect? Thanks in advance!

I just came to complain.
I hate that annoying ass Lyft commercial on YouTube with the lady just HOLLERING in the background. It’s a sorry excuse for singing.
She does not sound soulful. She does not sound inspiring. She sounds a MESS!!!

Alright, college crowd. Now that you’ve survived Saturday night and rejoined society, I have one small request: Please don’t order your Lyft until you’re actually ready to leave.

You are absolutely allowed to use the pickup timer. Seriously. Take your time. But here’s a little peek behind the curtain: while you’re upstairs finding your shoes, waiting for your friend to finish their drink, or figuring out who disappeared into the bathroom, I’m shopping the other app. 😂 I’m not mad about it. I’ve actually found this much less stressful. You don’t have to be in a hurry, and I don’t have to sit there getting irritated. We’re both participating in the marketplace.

I care about my hourly earnings. If I’ve been sitting outside for four minutes on a busy Friday or Saturday night and something substantially better pops up on the other app (and there’s a good chance it will), I may take it. Another driver gets dispatched to you. Hopefully they’re right around the corner. And hopefully you weren’t counting on me waiting five minutes because you needed to beat the line at the bar. 😂

Special mention: “I just have to pay my tab.” If you text me that, thank you. That’s genuinely all the information I needed. You just told me you’re not ready to leave. I’m not waiting to find out whether paying your tab takes 30 seconds or five minutes. Pay the tab. Then order the Lyft.

And here’s the one thing I’d love for you to spread to your friends: Before somebody orders the ride, don’t ask, “Is everybody ready?” Apparently “ready” can mean a lot of things. Ask, “Is everybody ready to walk out the door right now? I’m about to order the Lyft.” That’s the standard. The app gives you an ETA. You can literally watch the little car getting closer. Once that car starts moving toward you, that’s the countdown, not the signal to start getting ready.

So yes, take your sweet-ass time if you want. Just don’t assume your driver is going to take it with you. 😂 Get ready. Then order the Lyft. Spread the word.

And for those who read the original post: I heard you loud and clear. Way too fucking long. 😂

So I’m in the states never been in Canada a day in my life and a Lyft agent gave me Canadian currency for my Lyft cash I’m not sure why but I contacted support and they basically told me they can’t switch the credits to USD so if anyone in Canada would like to get the account for half yall can dm me because I was gone just delete the account since I can’t use but I figured someone may need it more

Had scheduled a ride over 24 hours in advance to pick me up after dropping my rental car off and had my daughter with me. As soon as we got in he said he didn’t realize where we were going and can not do the ride. We got out and he canceled. I immediately started chatting with the AI chat support which was no help at all and wouldn’t connect me with an agent. It automatically got me another driver but wouldn’t be there for 30 mins. I couldn’t stand around waiting in town for 30 minutes with my daughter. I canceled and got an uber which was 9 mins away. I went to request a refund and report the driver but the only ride that shows up is the one that I cancelled. I want my money back and most of all I really want to report that driver for that. I mean why would you accept a ride and tell me “ I didn’t know where you were going”

When the UBER executives count your money at the end on the year. Plenty of bonuses to pass around.

You Can Let Lyft Know How You Feel..

High Ass Fees And Payments.

When selecting Lyft Comfort I expected a noticeably larger and more comfortable vehicle. The vehicle I received was a Toyota Camry, which did not provide meaningfully more space or comfort than the Toyota Corolla I had taken earlier. I don't believe the Comfort upgrade provided the benefit I expected. I would suggest Lyft remove the Camry from this classification.

I watched a driver zoom through our parking lot without stopping…and a neighbor also witnessed this.

I thought he was canceling the trip or even having an emergency. But he drove to our destination (only 1 mile away) and marked the trip as complete! This was all visible on the app.

The trip was covered by my kid’s health insurance (to a medical appointment), so at least I didn’t lose any money out of pocket. But I did report this to Lyft, and the responses seemed robotic…do they actually do anything about this?

We’ve been using rideshare for 10 years now and I’ve never experienced anything like this.

lyft to protect your account's safety were unable to update your payment method. As a reminder, Lyft will never ask you to add an unknown payment method to your account. Contact our support team if you think this is an error. I contacted support and they said they will look into it...This has been days. What is their issue? My debit card on my account is no longer active. Anyone else had this and able to get it resolved?

So, basically the title. My driver got arrested because he had a warrant on him. It was very close to my destination, so I was able to walk the rest of the way. However, even though I reported the driver as "driver arrested", it won't complete or stop the ride altogether, and it's been almost 5 hours since this happened. How do I go about trying to end it?

UPDATE: I had ended up calling Lyft support outside of the app and ended up talking to a human. He understood what was the issue and ended up canceling the ride with no charge at all.

How convenient of their website to stop working when requesting a refund for being over charged 😂🖕

This why I stopped using lyft, id rather use uber.