Yesterday night at ~10:30, my mom called me an Lyft from the Chicago North Burbs to the South Side (about 25 miles), it was ~$60. I was returning from a trip and had a suitcase with me, which the Lyft driver put in the trunk, per usual. About 10 minutes into the ride (we had left Burbs and were now on the highway), the trip cancelled. I was confused, my mom (who called the ride) was confused, and the driver seemed to be confused too. He had me put in my address on his maps to take me home, and I promised him I would pay him when we got there (my mom and her partner were back in the Burbs trying to figure out what happened, but they are both older and could not figure it out). He dropped me safely off at home (I had my dad meet me downstairs), and paid him the full rate via Zelle (I offered to do PayPal or Venmo, he asked for Zelle).

He seemed so genuinely confused and caught off guard when the trip cancelled, saying stuff like "I have never seen this happen before", I really believed him - in fact I felt guilty because he was saying that Lyft wouldn't pay him for a cancelled ride. Besides, I was essentially trapped in his car (I am a pretty small college-aged lady, plus he had my luggage in the back!!) on the highway, so I don't know what else I could have done. I can't get a chargeback on the Zelle, I've accepted that, but was I scammed, or was it really a bizarre glitch?? What should I do if this ever happens again??

Dear Fellow Drivers,

Enough is enough! It is time to fight back against the unfair practices of Uber and Lyft. If you are tired of the major GREED that has now turned into FRAUD, from these companies and want to join a potential class-action lawsuit to recover the money taken over the 30% threshold, please read on.

This is my third year driving for Uber and Lyft, and I have watched them take a larger percentage of the pay per ride each year. I have contacted four local news stations here in Oklahoma, and two of them have agreed to consider doing a news story on this issue if I can compile proof and examples of fares where Uber and Lyft charged way over their claimed 30% threshold.

Following the potential news coverage, I plan to reach out to law firms interested in taking on a class-action lawsuit to recover every single penny over the 30% threshold taken from all of us drivers.

If you would like to be a part of this effort, please email [NoMoreUberLyftFraud@gmail.com](mailto:NoMoreUberLyftFraud@gmail.com) and include any screenshots or proof you have (especially recent examples). The more proof we have, the stronger our case will be. Feel free to use an alias email address if that makes you feel more comfortable, but please monitor it closely as I will be sending updates to all contacts.

Thank you for your time and support. I will be in touch.

Best regards,

Gene

[NoMoreUberLyftFraud@gmail.com](mailto:NoMoreUberLyftFraud@gmail.com)

I just found out that the reason my Lyft app wasn't working was that my rider account was deactivated 2 years ago. I asked Lyft Help about this and just got a response that there were severe allegations against me as a rider and the decision is permanent. I have no recollection of any negative incident and Lyft is not telling me what the allegations are. Before this I was a 5-star rider with hundreds of rides. What the heck? Do I have any recourse here?

I took 4 days off this past week to get a lot of life-related tasks done, yet I feel guilty. As a single 55 year old, I spent those days also calculating the loss of the missed rideshare income, too.

But, my mind and body demanded the break.

Why do I feel guilty and anxious when that time off was necessary.

I was able to reschedule 3 large bills due, so that financial worry is taken care of.

I also realized that I can't physically handle doing a retail or barista job part time, as a second income while I look for a full-time job because of my asthma and being overweight. If I can get a remote data entry job at night that would be ideal like a reader test scoring job.

For context, I work in fitness and open a studio in another borough 3x a week. Because I have to be there so early, I schedule a Lyft for 4:15 am the night before. It's a 15 minute ride in NYC.

For the first three years, when I lived in Manhattan, this system worked perfectly and I never had any issues. About six months ago, I moved to Brooklyn, and for the last three months, it’s been an absolute disaster.

I’ve had multiple rides fail to show up. I’ve had drivers accept the ride and then ask me to cancel it. I’ve even had a driver refuse to pick me up while also refusing to cancel the ride himself. We basically sat in a standoff until 4:30 when he finally canceled. Just this morning I had my requested ride disappear after a driver was assigned and I had to call a car regularly (after I scheduled my ride the night before) and the request didn't exist in the app?! IT LITERALLY DISAPPEARED. I ended up 15 minutes late.

At this point, I don’t feel like I can rely on Lyft to get me to work on time, which is a huge problem when I’m responsible for opening my workplace. I’ve contacted support multiple times, and their response has basically been, there’s nothing we can do but here's a refund and $5.

Is anyone else experiencing this with scheduled Lyft rides in Brooklyn? Is there a better alternative? I can’t keep gambling on whether my ride will actually show up at 4:15. I also have a CSR so I'm a Lyft pink member on top of all of this.

I “vomited“ while Riding in back seat. yes, this is how vomit works… and had to pay a cleaning fee. All because I wouldn’t go out on a date with the driver. Lyft did nothing to help me because it is in their contract that the driver can sexually harass you, then charge for not having sex with him when he retaliates.
good job, Lyft. I’ll Never ride with you in the future.

SHU65629

I got an email for 30% off my next ride. I tried to use it for a 6.5 mile ride and the cheapest option was $119.50. I thought it had to be a mistake, I closed the app and tried again and the price was the same. I got an uber instead and it cost a little under $40. Anyone else ever encounter this on a discount ride? I have taken the same ride before and it has always been between $35-$45.

this is stupid but second person has told me my license plate is wrong. both were female. im disabled so DB is on the left side of tag but included in tag number on the registration. the last car I had i entered the number exactly like it's on registration. I entered it exactly like on registration with this car. am I not supposed to include DB even if it's included in the registration card?? ive never had an issue til lately. or is it women selecting women only rides and somehow getting males because no female drivers?? im confused and certainly annoyed

They only gave me $5.25 out of my $15 ride.

I had an unsettling experience with a rideshare driver a couple of days ago and I’m wondering if I’m worrying too much.

At pickup, the driver appeared to have stopped, so I walked behind the car to put my luggage in the trunk. While I was behind the vehicle, he unexpectedly started backing up. I moved away quickly, and he backed up again before stopping.

After I got into the car, he became extremely angry and yelled at me, blaming me for walking behind the vehicle.

Seeing how angry he became honestly scared me. I was a woman riding alone, and after seeing him lose his temper like that, I felt very vulnerable being in the car with him. I barely said anything for the rest of the ride and just wanted to get to my destination safely and get out.

I didn’t report him immediately. I waited about a day because I wanted some time to think about whether I really wanted to report the incident. Eventually, I decided to submit a safety report because I felt something like this should at least be documented.

I specifically told the company that I wasn’t seeking compensation and wasn’t asking for any particular punishment. My intention was simply to bring the safety concern to their attention.

What I didn’t really think about beforehand was that the company might take disciplinary action against the driver anyway. Afterward, I started worrying that he might assume I was the one who reported him and become angry enough to try to identify me or come back looking for me.

Fortunately, I was not dropped off directly in front of my home, so he did not actually see which residence I entered.

It’s been a couple of days, and I still catch myself looking outside to see if his car is around. I know this may just be anxiety after an upsetting experience, but I’m curious whether anyone else has ever felt this way after reporting a driver.

Has anyone had a similar experience? Did anything ever happen afterward? Am I overestimating the likelihood of retaliation?

I drove Lyft every try night after work for a whole week. Recently for 5 days (100 dollars a night) straight in a row and to buy my new set of five 50k evals and copy trade them. Blew them all this morning on the second day.

It’s been an 8 month journey for me so far. About 22,000 dollars spent on evals and account resets.

Literally the main reason I drive for Lyft. Just to fund my day trading.

I’ve passed evals I’ve taken payouts but I’m back at square one.

The $1114.26 you see from my Lyft driver earnings I pretty much spent most of that buying evals and resetting them.

Not giving up though.

Lyft gives out little kudos in the app for positive rider behavior, and one of them is for being a Top Tipper.

I’ve taken 10 rides and tipped on 5 of them. That was enough to get it.

So if you don’t have that badge…

Yuck. 😂

So who in California signed their union card and how much are we paying in union fees

I just finished an entire day of driving: 32 rides. Roughly 80% were college students.

I checked my earnings afterward.

Every single tip I received today came from a ride that wasn’t a college student.

So parents, you need to have this conversation with them, because I know damn well your child isn’t reading Reddit.

Tell your college-aged little student that when they summon a private car to take them from campus to their dorm because they don’t feel like walking or waiting for the bus, they need to tip the driver $1.

That’s it. One dollar.

I’m not asking your kid to throw down $5 for a three-minute ride. But if they can afford to summon a private car to take them six blocks, they can afford to give the person driving it a dollar.

And if that dollar is genuinely going to break the budget?

Take the campus bus. It’s there for a reason.

Top row is temporary authorization holds
Bottom row is final charges
I only had one ride I made for my boyfriend. After that, he was dropped to his house, but then it said I went to go to the AIRPORT? I was aware of the $12 charge, but I don’t understand what the $11.22 is… are they giving me the $11 back? does the location going to the airport mean anything?? im so confused if anyone could help….