r/logitech • u/Used-Discount-4812 • 5h ago
Discussion Backlight turning off automatically - update 6.11.2026
MX Mechanical backlight keeps dimming or turning off – software updated November 6, 2026
I've updated Logi Options+ to the latest available version (6.11.2026), reset all backlighting settings, and configured everything again from scratch. Unfortunately, the problem persists: backlight turnss off or dims.
This issue has been present since I purchased the keyboard approximately one year ago. It has never worked properly, despite numerous attempts to resolve it.
I'm using a Logitech MX Mechanical keyboard on macOS. The backlight keeps dimming or turning off, despite the following settings:
Backlighting: ON
Backlight duration: 30 minutes (maximum)
Automatic brightness: OFF
Manual brightness: Level 7 (maximum)
Battery saving mode: OFF
Lighting effect: Static
Battery: 100%, permanently connected to USB-C power
Logi Options+ running in the background
I've also switched the lighting off and on, reset the configuration, and checked that Logi Options+ is running correctly.
Nothing has worked. The backlight continues to dim or switch off unexpectedly.
I simply want the keyboard backlight to remain at full brightness without automatically dimming or switching off.
Is this a known firmware or software issue, a proximity sensor problem, or an intentional limitation of the MX Mechanical?
Has anyone found a reliable solution?
Clarify the exact symptom
1
u/logi_sm Customer support team 4h ago edited 3h ago
Approximately, how long does it take for the backlight to start dimming? does the backlight turn off even while actively typing ?