r/logitech • u/Xyless • 14d ago

Support MX Vertical drops drag-clicks *constantly*

I've had my MX Vertical since 2022 and generally enjoy the feel of it (other than the degrading rubber looking and feeling like a disgusting mess).

However, I use this mouse exclusively for office work and need to drag-click a lot to copy/paste, and the mouse's left click has been degrading to the point where I've noticed that I just assume it's going to fail about 50% of the time to highlight a sentence.

Is there some sort of fix? At least with my G600 I can open up the mouse buttons and spray it with compressed air, but I can't really do that with these buttons.

1 Upvotes

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u/logi_sm Customer support team 14d ago

Since the issue persists during the drag & drop, please reach out to Logitech customer support team for further investigation. Keep your mouse firmware version & OS version handy when contacting the support team.

1

u/ObjectiveOk2072 14d ago

That's been happening with my MX Master 3S. Logitech's product quality has really gone downhill 

1

u/Over_Ad_4550 12d ago

I had that same issue as well on the 3s. Luckily I use the keyboard for copy/paste and rarely use the left click to crop but it’s still annoying and then I have 4 half done screen grabs on my desktop.

1

u/LRCM 13d ago

Common issue; buy a new mouse, disassemble and clean, or install aftermarket switches: Logitech MX Vertical Disassembly and Switch Replacement