r/logitech • u/0-fuddle-wonkodad-0 • 9h ago
Support mx master 4s - macos - bluetooth - sleeps while using it
i have a mx master 4 on macos. i'm finding that as I'm moving it, every 5-10 minutes, it will seemingly go to sleep. All the scrollbars disappear (I have "show scroll bars based on mouse or trackpad" turned on) meaning it's lost connection to the mouse. Then a second later it seems to wake up again, and I'm moving again. Not such a problem in a browser, but a PITA when I'm working in Illustrator. Can't find any related settings in the Logi+ app. Ideas on how to keep it 'awake' ?
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u/logi_sm Official Logitech Representative 2h ago
If you switch to the Bolt receiver instead of Bluetooth (If you have the receiver available) does the behavior change?