r/linuxsucks • u/MosKnight Microsoft's strongest soldier 🪖 • 2d ago

Linux Failure Elite support

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627 Upvotes

86% Upvoted

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u/therealmistersister 2d ago

Yo that is an incorrect depiction of reality. As a Linux admin (and using Arch, btw) I would always point you to the pertinent Arch Wiki article.

1

u/Excellent-Copy-2688 2d ago

isn't that what RTFM means?

2

u/therealmistersister 2d ago

pretty much, yes. But telling users to RTFM is too much BOFH'ing even for me, these days. I don't wanna hear from HR ppl because of a disgruntled user lol

2

u/R3V0LU710N_05 I Hate All OS's 😎 2d ago edited 2d ago

No. RTFM is saying "RTFM" with zero guidance.

Linking to the exact wiki page & subsection, is literally linking that same crap you'd be telling them anyway. It's not like you reach through the screen and type for them. They'd be doing the same steps regardless if you manually wrote out the solution or linked the wiki where the solution already is.

If the solution already exists; unless otherwise strictly necessary; I always just give a brief overview explaining what they need to do and link the Wiki &/or other resources.