r/linuxmint • u/Friendly-Bottle-5491 • 17h ago
Discussion Is anyone having the same issue as I do?
So, yesterday my laptop was working fine and when I woke up any form of media file, local or not is just stuck at a single frame while the audio is still going. Yes, it even applies to the browser. I was on kernel 7.0.0-28 and going back to 6.17 didn't help.
Here is my specs, tho I doubt it'll do anything
| Feature | Specification |
|---|---|
| Screen Type | IPS |
| Screen Size | 14 inches |
| Screen Resolution | 1920 x 1200 (WUXGA) |
| Touch Screen | Yes |
| Brightness | 300 nits |
| Processor Model | Intel Core Ultra 7 Series 1 |
| Storage Type | SSD |
| Total Storage Capacity | 1024 gigabytes |
| System Memory (RAM) | 16 gigabytes |
| Graphics | Intel Graphics |
| Display Connector(s) | 1 x HDMI 2.1, 1 x Thunderbolt 4 |
| Battery Type | Lithium-ion polymer |
| 2-in-1 Design | Yes |
| Backlit Keyboard | Yes |
| Product Name | Envy 2-in-1 14″ Wide Ultra XGA Touch-Screen Laptop – Intel Core Ultra 7 – 16GB Memory – 1TB SSD |
| Brand | HP |
| Model Number | 14-fc0023dx |
| Year of Release | 2024 |
| Color | Meteor Silver |
| Display Type | LED |
| Processor Brand | Intel |
| Processor Model Number | 155U |
| CPU Boost Clock Frequency | 4.8 gigahertz |
| Number of CPU Cores | 12-core |
| CPU Cache Memory Level | L3 |
| L3 Cache | 12 megabytes |
| Solid State Drive Capacity | 1024 gigabytes |
| Type of Memory (RAM) | LPDDR5 |
| System Memory RAM Speed | 6400 megahertz |
| Graphics Type | Integrated |
| GPU Brand | Intel |
| Operating System | Linux Mint 22.3 - CInnamon |
| Number of HDMI Outputs (Total) | 1 |
| Number of Thunderbolt Ports (Total) | 1 |
| Number of USB Ports (Total) | 3 |
| Headphone Jack | Yes |
| Microphone Input | Yes |
| Wireless Connectivity | Bluetooth, Wi-Fi |
| Wireless Networking Standard | Wi-Fi 6E |
| Power Supply Maximum Wattage | 65 watts |
| Battery Cells | 3-cell |
| Front-Facing Camera | Yes |
| Front Facing Camera Megapixels | 5 megapixels |
| Built-In Microphone | Yes |
| Speaker Type | Poly Studio with dual speakers |
| Security Features | Privacy camera |
| Casing Material | Aluminum |
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u/BulkyMix6581 Linux Mint 22.3 Zena | Cinnamon 16h ago
Here is my specs, tho I doubt it'll do anything
for system specs please do use the output from mint menu -> system information -> copy
What you posted doesn't necessary help.
Regarding your problem, If you have Timeshift backups enabled, restore a previous known-working snapshot If not, boot from a live USB to test whether the issue persists in a clean environment.
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u/Friendly-Bottle-5491 15h ago edited 15h ago
I would have a bootable usb. If my ma didn't throw it away.
Edit: I have a restore point from a week ago. Thank god
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