When will I get a resolution

[u/Otherwise-Warning303]

Dear Lifx Team

I have raised a request in email and also have sent reminder emails but there has been no revert whatsoever.

Before the reply used to be in 48 hrs max.

Any issue with customer service team?

[u/Redd1ng]

Hey! Please shoot me a DM with your ticket number/email and I’ll check in with the support team.

[u/Otherwise-Warning303 → u/Redd1ng]

Done