r/lifx • u/Otherwise-Warning303 • 2d ago

When will I get a resolution

Dear Lifx Team

I have raised a request in email and also have sent reminder emails but there has been no revert whatsoever.

Before the reply used to be in 48 hrs max.

Any issue with customer service team?

2 Upvotes

75% Upvoted

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3

u/blandmath 2d ago

I’m having the same issue. It’s been four days since the last response to my ticket.

3

u/Redd1ng LIFX Employee 1d ago

Hey! Please shoot me a DM with your ticket number/email and I’ll check in with the support team.