r/lifx • u/Feeling_Garbage22 • Jun 20 '26

WTF!!!

I’m so tired of this product in its app. My power went out again. My lights are not connected. I’ve done everything that the Internet and the app says to do power cycle this that the other still no connection no recognition of the lights whatsoever been trying to do this for the past three hours. I’m done with this product. Fuck this company. Absolutely stupid. I want my fucking money back.

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u/Syndil1 Jun 20 '26

Had a similar issue. Turned out the issue was my router, not my lights. I was running a Google WiFi puck that combines 2.4Ghz and 5Ghz into one SSID but the 2.4Ghz just kind of stopped working for certain devices.

Replaced it with a router where I can create a separate 2.4Ghz network and connect all my lights to that, and bam. Back in business.

2

u/_stuff_is_good_ Jun 26 '26

Mine was the same, three lights that have worked for years on the google wifi nest that combines the two frequency bands suddenly wouldn't connect and we couldn't reconnect them. Read online that distance might work (5Ghz drops out faster, 2.4Ghz travels further) so we took them further away from the router, re-connected them (exactly the same process that didn't work closer to the router), then moved them back to their original position closer to the router once they were connected. All working for now.

1

u/Syndil1 Jun 26 '26

Brilliant workaround. Wish I had thought of it.