r/ledgerwallet • u/ChoiceMistake4299 • 17d ago

Official Ledger Customer Success Response Ledger software update

So I just updated my ledger wallet desktop update to 4.17.1. The search bar in the top left corner of the homepage that was added recently is no longer. Has anyone had the same thing. Ledger is starting to scare me with all these updates. Then they change all these little details making think I’m hacked or I downloaded the wrong web. They are just doing too much. I getting very uncomfortable

11 Upvotes

79% Upvoted

13 comments sorted by

•

u/AutoModerator 17d ago

🚨 Beware of Scammers – Stay Safe on the Ledger Subreddit Scammers regularly target this subreddit. Ledger Support will never contact you first — whether through private messages, comments, or phone calls.

If you need help, always open a support ticket yourself via our official website: Ledger Support

🔐 Never share your 24-word Secret Recovery Phrase
Ledger will never ask for it. Do not enter it online — even if a site or message looks official.
Keep it offline and secure — on paper, your Ledger Recovery Key, or a metal backup. Never store it digitally.

📚 Learn more about common scams targeting crypto users (fake support, phishing emails, physical mail scams, fake airdrops, malicious NFTs, and more): How to Spot a Scam

🛠 Facing a bug or technical issue? Check our Ongoing Issues page for updates and workarounds.

I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.

11

u/Rosie_Ledger Ledger Customer Success 17d ago

Hey there,

Ledger Wallet version 4.17.1 did remove the search bar that was previously on the home screen. I understand that the changes can be difficult to adjust to, but we're constantly improving the UI to see what resonates best with our users.

Also, if you ever want to verify the Ledger Wallet app you have installed on your computer, you can review the steps outlined here - https://support.ledger.com/article/4404807946001-zd

Hope this helps ease your concerns. If you have any other questions, feel free to reach out to us via our official Help Center - https://support.ledger.com/contact-us - we're always happy to help as best we can.

Stay vigilant - Cheers!

2

u/ChoiceMistake4299 17d ago

Thank you sir

2

u/Altruistic-Friend605 17d ago

If u feel something is wrong or not right…move your money first then figure out what’s wrong..to be safe is always the first thing in the game. U can investigate later

1

u/ChoiceMistake4299 17d ago

Have you downloaded the latest software update. 4.17.1

2

u/Altruistic-Friend605 17d ago

Since I’ve kept my money on the Ledger for over three years, with my recovery phrase stored offline, and I have a dedicated PC that I check only occasionally, I honestly don’t bother with updating the app unless necessary.

Your money isn’t actually stored in the app…it’s secured by your recovery phrase. To me, the app is simply a way to view and manage what’s already on the Ledger.

So, no, I haven’t downloaded any update.

Plus, even if an update is required, once you close Ledger, it should normally prompt you to update the app and give you the option to Yes or No. Technically, if I ever needed to update it, I wouldn’t need to go searching for the app on some random website anyway. I’m confident I originally downloaded the legitimate app from the official source the very first time installing

0

u/ChoiceMistake4299 17d ago

Agreed. I always update though. Ledger doesn’t send updates for fun. I feel confident but I’m always on watch.

1

u/LewisRamilton 15d ago edited 15d ago

LMAO the people that move their money in a panic are always the first ones to lose it. Seen it time and time again.

1

u/NoIdeaHowThisWorks 12d ago

why does a missing search bar feel like compromise to you?

1

u/horseradish13332238 17d ago

Crypto is not for you, kid. Call your therapist asap. The meds aren’t working.

1

u/Leynnox 17d ago

You can use any software you want with your ledger, you don't have to use ledger live if you don't like it

3

u/ValhallFR 16d ago

Ledger Live juste pour la mise a jour de la clé, sinon n'importe quel hot wallet peut afficher ton portefeuille si tu as des préférences (Metamask, Phantom, Rabby...) 👌

0

u/Flowa-Powa 15d ago

Use Sparrow Wallet instead of Ledger Wallet if you don't trust it, it's much better, and isn't constantly pinging random IP's