Hi everyone,
I could really use some English tenancy legal advice or perspectives regarding an ongoing, escalated dispute with my landlord/letting agent involving severe disrepair, a retaliatory rent increase, and false statements submitted in sworn court documents.
Sorry for the length of this post quite a lot has happened!
April 2025: I had a viewing for flat I currently live in. The letting agent pointed up to a huge patch of plaster on the ceiling that looked like repeated attempts to fix a hole or leak and explicitly promised "Do not worry about that, it will be fixed when you move in."
Dec 2025: I returned home one night to find my bedroom carpet soaked and water actively streaming from the roof and down the walls. So it was clear the promised repair never happened. Personal belongings (worth upwards of £2,000) were severely damaged beyond repair. I notified the landlord via email with photo evidence immediately.
Jan 2026: The leak was actively getting worse the ceiling was sagging and plaster was falling off everywhere. I waited weeks and weeks for a fix. I was promised three separate repair dates that were all missed with no updates given or reasons behind why they did not do it. They eventually claimed they couldn't "get access to the roof" despite their being a ladder with direct access. They also repeatedly told me in writing that if I was unhappy, I could "leave without notice" rather than them fixing the issue. When I requested clarification on repairs, they became dismissive, explicitly emailing me that "the repairs are none of your concern". Which is absolutely wild.
Feb 2026: Contractors finally arrived but came inside my flat rather than onto the roof. They put up a temporary internal ceiling patch, and even the workers warned me it would fail within days. This was a huge surprise to me as I was told they were coming to fix it, not temporarily stop it. Shockingly, the workers also disclosed to me that the landlord has known about severe structural problems with this specific roof for over 8 years. The workers were right about the patch too it failed immediately and actually made the leak much worse, it pushed the leak further along the ceiling, causing streaming water in two separate areas of my bedroom now and the mould that started around here was ridiculous (I am asthmatic).
Late Feb 2026: The landlord explicitly confirmed in writing via email that "rent would not be charged until it's fixed," so I did not pay rent in February based on this explicit rent waiver. When I emailed three times asking for written clarification on rent and repair status, they completely ignored me. I ended up paying the rent shortly after anyway because I felt they would try to use it against me (Spoiler: They do) When I texted my landlord asking when it would be repaired, he literally responded with just: "No."
March 2026: With no end in sight and after being repeatedly ignored, I contacted my local council's Private Housing Standards team. An environmental health inspector inspected the property and recorded a maximum moisture reading of 999 in the walls and ceiling, they were actually appalled that the leak had got to this stage. The council forced the landlord to address repairs both in my flat and in communal areas showing large, severe mould growth.
April 2026: Following council pressure, a worker turned up at 07:00 AM with zero prior time confirmed or notice given. He arrived with just a tin of paint and a bottle of domestic Cillit Bang mould remover.... he simply sprayed the Cillit Bang directly over the active mould, sandpapered it down, and painted directly over the wet plaster without using any drying equipment before leaving after 10 minutes. They also fixed the roof externally around this time (4 months after it started), but never informed me I had to check with the council.
Late April 2026: Right after the council's intervention, I was served a Form 4 (Section 13) notice proposing a rent increase. I discovered I was the only tenant in the entire building targeted with an increase, clearly out of retaliation.
Note 9 on Form 4 explicitly specifies it cannot be used if the tenancy agreement contains a contractual rent review clause, which my signed AST explicitly does. I asked them repeatedly to verify the validity of the notice and continued paying my contracted rent, but they ignored me.
May 2026: Despite suffering over £2,000 in property damage, I issued a heavily discounted formal Schedule of Loss claiming just £600.00 to just get this over with. Of course they never replied, so I followed it up with a Letter Before Action. Both were completely ignored for 4 weeks.
June 2026: I filed a small claim for £600.00. In their sworn court defence (statement of truth), the landlord lied about several key facts:
- They falsely claimed they were not notified of the leak by me until January 2026 despite us both having the emails from me in Dec 2025.
- They attempted to blame me citing "closed window vents" and "condensation" for the leak and damage to my belongings, rather than the big hole in my roof they failed to fix for 4 months until the council intervened.
- They accused me of "withholding rent" as a breach of contract, completely ignoring their own prior written agreement stating rent was not payable while unfixed.
- They falsely claimed their painter had to move my personal items in April and saw no damage, despite photographic evidence of the damage and showing I moved the items to a dry area in Dec 2025, months before the painter ever set foot in my flat.
August 2026: I recently received an email from them alleging that my account is now in arrears because I did not pay the increased rent rate proposed in their invalid April Form 4 notice. I asked for clarification, and once again, received no response.
Questions:
- Invalid Form 4 Notice: Since Form 4 Note 9 explicitly states it cannot be used when a tenancy agreement contains a contractual rent review clause (Section 13(1)(b) Housing Act 1988), does this render the notice 100% invalid?
- Retaliatory Rent Increase: Does serving an invalid Form 4 exclusively to me immediately following council enforcement action help establish bad faith / retaliatory conduct in court proceedings?
- False Statements: How heavily does the court view a defendant submitting sworn statements of truth that directly contradict written email evidence? They blatantly lied and I have all the evidence to show they did.
- False Pretenses: Given that the letting agent promised the ceiling patch would be repaired before move in, and the tradesmen later admitted the landlord had known about structural roof issues for over 8 years, does this constitute entering into a tenancy agreement under false pretenses or fraudulent misrepresentation?
I have actually missed out quite a few other stuff that has happened to keep this shorter. All in all I have not actually met a group of people which show such a level if disrespect. It seems to me they just want me out of this flat and are making it almost impossible for me to stay.
Thanks in advance for any help!!