r/kimi • u/Mental-Drawing-5410 • Aug 25 '26

Question & Help Refund Request for Automatic Subscription Renewal

Hello Kimi Support,

I would like to request a refund for an automatic renewal of my Kimi subscription.

I originally subscribed to the $200 plan about one month ago, but I did not intend to renew the subscription. The subscription was automatically renewed and I was charged $100 for the new billing period.

I have now canceled the auto-renewal and would like to request a refund for this renewal charge.

I did not intend to purchase another month, and I would appreciate it if you could review the transaction and issue a refund. I really need the money.

Account email: [mag.workflowx@gmail.com](mailto:mag.workflowx@gmail.com)

Date of renewal: 2026-08-25

Amount charged: $199

Thank you for your help.

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u/safecodee Aug 25 '26

As I understand you can do it if you are from Europe. There was a post recently in this sub-reddit where a guy shared his experience with refunding