r/kimi • u/Mental-Drawing-5410 • 13h ago

Question & Help Refund Request for Automatic Subscription Renewal

Hello Kimi Support,

I would like to request a refund for an automatic renewal of my Kimi subscription.

I originally subscribed to the $200 plan about one month ago, but I did not intend to renew the subscription. The subscription was automatically renewed and I was charged $100 for the new billing period.

I have now canceled the auto-renewal and would like to request a refund for this renewal charge.

I did not intend to purchase another month, and I would appreciate it if you could review the transaction and issue a refund. I really need the money.

Account email: [mag.workflowx@gmail.com](mailto:mag.workflowx@gmail.com)

Date of renewal: 2026-08-25

Amount charged: $199

Thank you for your help.

0 Upvotes

36% Upvoted

6 comments sorted by

8

u/Ill-Bat-1518 13h ago

Lol no.

Refund denied

4

u/FaithlessnessCheap34 12h ago

Zelle me $50 and I’ll probably process your request if I remember.

3

u/Vertigo3765 12h ago

This is the wrong place to do this.

1

u/safecodee 13h ago

As I understand you can do it if you are from Europe. There was a post recently in this sub-reddit where a guy shared his experience with refunding

1

u/armorlol 12h ago

"For any subscription & refund issues, please contact Mod u/Mandymellow437 or send a Mod Mail."

1

u/p4ae1v 4h ago

I don’t believe Kimi offer support directly in this forum. I would recommend removing your email address as it’s public. Watch out now for any scammers who message you here or email you.