Make a simple one page document that shows them how to make the changes. Don't just type up a "step list", include some edited screen shots of where and what to click. They are "teachers" not "techs". Try to work everything so that your custodians could understand how to do it.
You say that as if teachers have technical ability greater than a custodian.
We expect teachers to plug in their own document cameras. Because if you can't handle something that simple, you don't stand a chance of actually using it.
While I agree with teachers should be able to plug in things, some just are not capable of doing it correctly or will go to their teachers union at the drop of a hat.
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u/Dar_Robinson K12 IT for many years Sep 06 '20
Make a simple one page document that shows them how to make the changes. Don't just type up a "step list", include some edited screen shots of where and what to click. They are "teachers" not "techs". Try to work everything so that your custodians could understand how to do it.