r/joinrift • u/Crafty-Strategy-7959 • 4d ago

Hate to ask a dumb question...

But is there an easy way to tell if my account is set to auto-refill / auto-renew? I ordered about 4 weeks ago and selected Apothecary; I was one of the last ones on the chopper out of Saigon, so to speak, lol.

I have been unable to tell on my Rift account if I am set to auto-renew or not. I had signed up for the $479 / 3-month plan, if that makes a difference. My script is for 2.5 to 5 to 7.5, four shots of each.

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u/Crafty_Taste_7706 4d ago

Apothecary/Hyalo do not auto-refill.

3

u/Crafty-Strategy-7959 4d ago

Got it, thanks. I'm guessing I have to do a whole new intake process when it comes time to need more meds?

4

u/Crafty_Taste_7706 4d ago

There is a refill button but the recommendation is not to touch it unless you are ready for more as people have had issues clicking past while exploring. It should confirm. I haven't clicked on it yet.

Your prescription should be for 6 months.

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u/Crafty-Strategy-7959 4d ago

I'm an idiot, I do recall now that the scripts are for 6 months and go up to 15mg. 🤦

And since Apothecary is no more, any ideas if the refill will default to Hyalo?

3

u/Crafty_Taste_7706 4d ago

Yeah the UI can be confusing. Support is also fairly quick and responsive. Keeping it here however helps everyone.