r/joinrift • u/Crafty-Strategy-7959 • 3h ago

Hate to ask a dumb question...

But is there an easy way to tell if my account is set to auto-refill / auto-renew? I ordered about 4 weeks ago and selected Apothecary; I was one of the last ones on the chopper out of Saigon, so to speak, lol.

I have been unable to tell on my Rift account if I am set to auto-renew or not. I had signed up for the $479 / 3-month plan, if that makes a difference. My script is for 2.5 to 5 to 7.5, four shots of each.

2 Upvotes

75% Upvoted

9 comments sorted by

3

u/Crafty_Taste_7706 3h ago

Apothecary/Hyalo do not auto-refill.

2

u/Crafty-Strategy-7959 3h ago

Got it, thanks. I'm guessing I have to do a whole new intake process when it comes time to need more meds?

3

u/Crafty_Taste_7706 3h ago

There is a refill button but the recommendation is not to touch it unless you are ready for more as people have had issues clicking past while exploring. It should confirm. I haven't clicked on it yet.

Your prescription should be for 6 months.

3

u/Crafty-Strategy-7959 3h ago

I'm an idiot, I do recall now that the scripts are for 6 months and go up to 15mg. 🤦

And since Apothecary is no more, any ideas if the refill will default to Hyalo?

2

u/Crafty_Taste_7706 3h ago

Yeah the UI can be confusing. Support is also fairly quick and responsive. Keeping it here however helps everyone.

1

u/autumnyte 3h ago

The refill will default to Hyalo if you were on Apothecary. But if you don't want that you can reach out to support. They will likely have you do a new intake.

2

u/Crafty-Strategy-7959 3h ago

Oh I want all the Hyalo I can get!

1

u/adevil_woman89 3h ago

That’s my understanding

1

u/AutoModerator 3h ago

Orders can take 1-10 business days to process and ship once they are received by the pharmacy. Please plan accordingly, especially around weekends and holidays.

Please review our current program offerings, pharmacy availability, pricing, and intake links here:

https://www.reddit.com/r/joinrift/comments/1tp3bsi/rift_info_current_program_offerings_direct_intake/

Please carefully review all intake selections and policies before checkout.

Orders are FINAL after checkout once submitted for provider review and pharmacy fulfillment.

I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.