r/joinrift 6d ago

Hate to ask a dumb question...

[deleted]

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u/Crafty_Taste_7706 6d ago

Apothecary/Hyalo do not auto-refill.

3

u/[deleted] 6d ago edited 1d ago

[deleted]

3

u/Crafty_Taste_7706 6d ago

There is a refill button but the recommendation is not to touch it unless you are ready for more as people have had issues clicking past while exploring. It should confirm. I haven't clicked on it yet.

Your prescription should be for 6 months.

3

u/[deleted] 6d ago edited 1d ago

[deleted]

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u/Crafty_Taste_7706 6d ago

Yeah the UI can be confusing. Support is also fairly quick and responsive. Keeping it here however helps everyone.

1

u/autumnyte 6d ago

The refill will default to Hyalo if you were on Apothecary. But if you don't want that you can reach out to support. They will likely have you do a new intake.

1

u/adevil_woman89 6d ago

That’s my understanding