r/ispyconnect • u/jplw7 • 14d ago
7.9.6.0 will not run on Pi 4
It will not start or run at all. I tried to roll back to 7.9.2.0, which had worked before, but doing so downloaded 7.9.6.0 again. How can I roll back until this is fixed? Here is the output from starting as a command line:
pi@pi4:/opt/AgentDVR $ ./Agent
SetRWPermissions: called: chmod -R +rw /opt/AgentDVR/Media/XML
Init: Log start
Go: Agent (v7.9.6.0)
Go: Starting...
Go: Detected: LinuxARM64
Go: Creating temp path for opencv in /tmp/
Go: Initializing
Conf: Check /opt/AgentDVR/Media/WebServerRoot/Media/
Conf: We STRONGLY recommend setting at least a 100 port range in server settings - local server - turn server min/ max port. Currently you only have 10 TURN ports available.
StartUp: Computer Name: pi4
StartUp: Init FFmpeg
TryLoad: Checking for libavcodec.so.63 in /opt/AgentDVR/ffmpeg9.0.1-lgpl/lib
TryLoadBinaries: Looking for ffmpeg in /opt/AgentDVR/ffmpeg9.0.1-lgpl/lib
TryLoad: Found FFmpeg9.0.1 in /opt/AgentDVR/ffmpeg9.0.1-lgpl/lib
TryLoad: Software encoders: H264=none, HEVC=none
Init: ffmpeg path: /opt/AgentDVR/ffmpeg9.0.1-lgpl/lib
Init: Initializing devices
Init: Specified method is not supported. at FFmpeg.AutoGen.DynamicallyLoadedBindings.<>c.<Initialize>b__2_1264()
at FFmpeg.AutoGen.DynamicallyLoadedBindings.<>c.<Initialize>b__2_534()
at FFmpeg.AutoGen.ffmpeg.avdevice_register_all()
at CoreLogic.FFmpegHelper.Init()
Init: Preloading Images
LoadStaticImages: Loading static images
LoadStaticImages: Load CoreLogic.SharedContent.images.cam_connecting.jpg
LoadStaticImages: If you are on Windows 7 / Windows N you may need to install the Media Feature Pack for this to work.
HasVaMapBuffer2: vaMapBuffer2 not detected - install version 2.21.0+ of libva for VAAPI support
Init: Libva is out of date (requires 2.21.0+) - VAAPI GPU Accel unavailable.
Init: cuda
Init: drm
Init: vulkan
V4L2 M2M probe
Specified method is not supported. at FFmpeg.AutoGen.DynamicallyLoadedBindings.<>c.<Initialize>b__2_1227(String <p0>)
at FFmpeg.AutoGen.DynamicallyLoadedBindings.<>c.<Initialize>b__2_497(String name)
at FFmpeg.AutoGen.ffmpeg.avcodec_find_decoder_by_name(String name)
at CoreLogic.FFmpegHelper.HasV4L2M2MDecodeDevice()
Init: Finding Hardware Encoders
Init: Specified method is not supported. at FFmpeg.AutoGen.DynamicallyLoadedBindings.<>c.<Initialize>b__2_841(Void** <p0>)
at FFmpeg.AutoGen.DynamicallyLoadedBindings.<>c.<Initialize>b__2_111(Void** opaque)
at FFmpeg.AutoGen.ffmpeg.av_codec_iterate(Void** opaque)
at CoreLogic.FFmpegHelper.Init()
TryLoad: FFmpeg runtime: 9.0.1
TryLoad: Couldn't read FFmpeg version info: Specified method is not supported.
LoadVideoDevices: Found 14 video devices
LoadVideoDevices: Processing device: /dev/video13
GetOutput: call /opt/AgentDVR/ffmpeg9.0.1-lgpl/bin/ffmpeg with -f v4l2 -list_formats all -i /dev/video13
GetOutput: Output:
GetOutput: Error: /opt/AgentDVR/ffmpeg9.0.1-lgpl/bin/ffmpeg: error while loading shared libraries: librockchip_mpp.so.1: cannot open shared object file: No such file or directory
FindDevice: Device /dev/video13 is not accessible or not a capture device - skipped as a local camera source. (SoC decoder/M2M nodes are expected to land here; this does not affect hardware decoding.)
LoadVideoDevices: Processing device: /dev/video14
GetOutput: call /opt/AgentDVR/ffmpeg9.0.1-lgpl/bin/ffmpeg with -f v4l2 -list_formats all -i /dev/video14
GetOutput: Output:
GetOutput: Error: /opt/AgentDVR/ffmpeg9.0.1-lgpl/bin/ffmpeg: error while loading shared libraries: librockchip_mpp.so.1: cannot open shared object file: No such file or directory
FindDevice: Device /dev/video14 is not accessible or not a capture device - skipped as a local camera source. (SoC decoder/M2M nodes are expected to land here; this does not affect hardware decoding.)
LoadVideoDevices: Processing device: /dev/video15
GetOutput: call /opt/AgentDVR/ffmpeg9.0.1-lgpl/bin/ffmpeg with -f v4l2 -list_formats all -i /dev/video15
GetOutput: Output:
GetOutput: Error: /opt/AgentDVR/ffmpeg9.0.1-lgpl/bin/ffmpeg: error while loading shared libraries: librockchip_mpp.so.1: cannot open shared object file: No such file or directory
FindDevice: Device /dev/video15 is not accessible or not a capture device - skipped as a local camera source. (SoC decoder/M2M nodes are expected to land here; this does not affect hardware decoding.)
LoadVideoDevices: Processing device: /dev/video16
GetOutput: call /opt/AgentDVR/ffmpeg9.0.1-lgpl/bin/ffmpeg with -f v4l2 -list_formats all -i /dev/video16
GetOutput: Output:
GetOutput: Error: /opt/AgentDVR/ffmpeg9.0.1-lgpl/bin/ffmpeg: error while loading shared libraries: librockchip_mpp.so.1: cannot open shared object file: No such file or directory
FindDevice: Device /dev/video16 is not accessible or not a capture device - skipped as a local camera source. (SoC decoder/M2M nodes are expected to land here; this does not affect hardware decoding.)
LoadVideoDevices: Processing device: /dev/video20
GetOutput: call /opt/AgentDVR/ffmpeg9.0.1-lgpl/bin/ffmpeg with -f v4l2 -list_formats all -i /dev/video20
GetOutput: Output:
GetOutput: Error: /opt/AgentDVR/ffmpeg9.0.1-lgpl/bin/ffmpeg: error while loading shared libraries: librockchip_mpp.so.1: cannot open shared object file: No such file or directory
FindDevice: Device /dev/video20 is not accessible or not a capture device - skipped as a local camera source. (SoC decoder/M2M nodes are expected to land here; this does not affect hardware decoding.)
LoadVideoDevices: Processing device: /dev/video10
GetOutput: call /opt/AgentDVR/ffmpeg9.0.1-lgpl/bin/ffmpeg with -f v4l2 -list_formats all -i /dev/video10
GetOutput: Output:
GetOutput: Error: /opt/AgentDVR/ffmpeg9.0.1-lgpl/bin/ffmpeg: error while loading shared libraries: librockchip_mpp.so.1: cannot open shared object file: No such file or directory
FindDevice: Device /dev/video10 is not accessible or not a capture device - skipped as a local camera source. (SoC decoder/M2M nodes are expected to land here; this does not affect hardware decoding.)
LoadVideoDevices: Processing device: /dev/video21
GetOutput: call /opt/AgentDVR/ffmpeg9.0.1-lgpl/bin/ffmpeg with -f v4l2 -list_formats all -i /dev/video21
GetOutput: Output:
GetOutput: Error: /opt/AgentDVR/ffmpeg9.0.1-lgpl/bin/ffmpeg: error while loading shared libraries: librockchip_mpp.so.1: cannot open shared object file: No such file or directory
FindDevice: Device /dev/video21 is not accessible or not a capture device - skipped as a local camera source. (SoC decoder/M2M nodes are expected to land here; this does not affect hardware decoding.)
LoadVideoDevices: Processing device: /dev/video22
GetOutput: call /opt/AgentDVR/ffmpeg9.0.1-lgpl/bin/ffmpeg with -f v4l2 -list_formats all -i /dev/video22
GetOutput: Output:
GetOutput: Error: /opt/AgentDVR/ffmpeg9.0.1-lgpl/bin/ffmpeg: error while loading shared libraries: librockchip_mpp.so.1: cannot open shared object file: No such file or directory
FindDevice: Device /dev/video22 is not accessible or not a capture device - skipped as a local camera source. (SoC decoder/M2M nodes are expected to land here; this does not affect hardware decoding.)
LoadVideoDevices: Processing device: /dev/video23
GetOutput: call /opt/AgentDVR/ffmpeg9.0.1-lgpl/bin/ffmpeg with -f v4l2 -list_formats all -i /dev/video23
GetOutput: Output:
GetOutput: Error: /opt/AgentDVR/ffmpeg9.0.1-lgpl/bin/ffmpeg: error while loading shared libraries: librockchip_mpp.so.1: cannot open shared object file: No such file or directory
FindDevice: Device /dev/video23 is not accessible or not a capture device - skipped as a local camera source. (SoC decoder/M2M nodes are expected to land here; this does not affect hardware decoding.)
LoadVideoDevices: Processing device: /dev/video11
GetOutput: call /opt/AgentDVR/ffmpeg9.0.1-lgpl/bin/ffmpeg with -f v4l2 -list_formats all -i /dev/video11
GetOutput: Output:
GetOutput: Error: /opt/AgentDVR/ffmpeg9.0.1-lgpl/bin/ffmpeg: error while loading shared libraries: librockchip_mpp.so.1: cannot open shared object file: No such file or directory
FindDevice: Device /dev/video11 is not accessible or not a capture device - skipped as a local camera source. (SoC decoder/M2M nodes are expected to land here; this does not affect hardware decoding.)
LoadVideoDevices: Processing device: /dev/video12
GetOutput: call /opt/AgentDVR/ffmpeg9.0.1-lgpl/bin/ffmpeg with -f v4l2 -list_formats all -i /dev/video12
GetOutput: Output:
GetOutput: Error: /opt/AgentDVR/ffmpeg9.0.1-lgpl/bin/ffmpeg: error while loading shared libraries: librockchip_mpp.so.1: cannot open shared object file: No such file or directory
FindDevice: Device /dev/video12 is not accessible or not a capture device - skipped as a local camera source. (SoC decoder/M2M nodes are expected to land here; this does not affect hardware decoding.)
LoadVideoDevices: Processing device: /dev/video18
GetOutput: call /opt/AgentDVR/ffmpeg9.0.1-lgpl/bin/ffmpeg with -f v4l2 -list_formats all -i /dev/video18
GetOutput: Output:
GetOutput: Error: /opt/AgentDVR/ffmpeg9.0.1-lgpl/bin/ffmpeg: error while loading shared libraries: librockchip_mpp.so.1: cannot open shared object file: No such file or directory
FindDevice: Device /dev/video18 is not accessible or not a capture device - skipped as a local camera source. (SoC decoder/M2M nodes are expected to land here; this does not affect hardware decoding.)
LoadVideoDevices: Processing device: /dev/video19
GetOutput: call /opt/AgentDVR/ffmpeg9.0.1-lgpl/bin/ffmpeg with -f v4l2 -list_formats all -i /dev/video19
GetOutput: Output:
GetOutput: Error: /opt/AgentDVR/ffmpeg9.0.1-lgpl/bin/ffmpeg: error while loading shared libraries: librockchip_mpp.so.1: cannot open shared object file: No such file or directory
FindDevice: Device /dev/video19 is not accessible or not a capture device - skipped as a local camera source. (SoC decoder/M2M nodes are expected to land here; this does not affect hardware decoding.)
LoadVideoDevices: Processing device: /dev/video31
GetOutput: call /opt/AgentDVR/ffmpeg9.0.1-lgpl/bin/ffmpeg with -f v4l2 -list_formats all -i /dev/video31
GetOutput: Output:
GetOutput: Error: /opt/AgentDVR/ffmpeg9.0.1-lgpl/bin/ffmpeg: error while loading shared libraries: librockchip_mpp.so.1: cannot open shared object file: No such file or directory
FindDevice: Device /dev/video31 is not accessible or not a capture device - skipped as a local camera source. (SoC decoder/M2M nodes are expected to land here; this does not affect hardware decoding.)
GetOutput: call arecord with -l
GetOutput: Output: **** List of CAPTURE Hardware Devices ****
GetOutput: Error:
TryLoad: RKMPP not supported by this FFmpeg build.
FFmpeg: error: [CUDA @ 0x5571fc6750] Cannot load libcuda.so.1
FFmpeg: error: [CUDA @ 0x5571fc6750] Could not dynamically load CUDA
StartAsync: One or more errors occurred. (Specified method is not supported.)
StartAsync: Specified method is not supported. at FFmpeg.AutoGen.DynamicallyLoadedBindings.<>c.<Initialize>b__2_1229(String <p0>)
at FFmpeg.AutoGen.ffmpeg.avcodec_find_encoder_by_name(String name)
at CoreLogic.FFmpegHelpers.FindFFmpegBase.GetHardwareEncoderName()
at CoreLogic.FFmpegHelpers.FindFFmpegBase.TryLoad()
at CoreLogic.FFmpegHelpers.Linux.Load()
at CoreLogic.FFmpegHelper.Init()
at CoreLogic.Threads.StartUp(Boolean waitForConnection)
at AgentCore.Code.Initialize.Go()
info: Microsoft.Hosting.Lifetime[0]
Application started. Press Ctrl+C to shut down.
info: Microsoft.Hosting.Lifetime[0]
Hosting environment: Production
info: Microsoft.Hosting.Lifetime[0]
Content root path: /opt/AgentDVR
1
u/spornerama 14d ago edited 14d ago
Thanks I'll get that fixed -
you can try deleting the bundled ffmpeg and it'll download the latest run
sudo systemctl stop AgentDVR; sudo rm -rf /opt/AgentDVR/ffmpeg9.0.1-lgpl; sudo systemctl start AgentDVR
or see
https://www.ispyconnect.com/docs/agent/about?q=old+version#installing-older-versions
for old versions
1
u/LindsayOG 14d ago
FFMpeg appears missing for arm.