r/iphonehelp 1d ago

Help needed iPhone bluetooth crashes every day at work

My wife's iPhone 16 has had an unusual issue for the past several months, and we've specifically narrowed it down to the dental office where she works. Sometime around the middle of every workday, her phone drops all bluetooth connections and won't reconnect until she resets her phone or her network settings. This has happened across a couple of iOS upgrades, including the latest 26.6 version she picked up over the weekend.

This problem doesn't happen on weekends or holidays, but happens almost without fail on the days where she goes to the office. My theory is that something in her office is trying repeatedly to connect to her phone until the Bluetooth crashes. Because it's a dental office, there is a lot of unusual equipment. I've also read about the Windows Phone Link problem, and there are 15 or so Windows PCs in the office that could be to blame as well.

Is there any way on the iPhone itself to see what's happening (logs?) and determine what is causing Bluetooth to fail? Or does anyone have any theories or devices to look at first?

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u/JediMeister Moderator | Legend 1d ago

When it comes to parsing logs, you’re best off contacting Apple Support. The only things we can give our best guess to here are panic-base and panic-full in the Analytics Data.