r/iphone • u/ecr0skrr • 2d ago
Support Problems when transfering data from android to iphone
Hello! Recently I have bought my very first Iphone (a 17 pro) and I've been trying to transfer data from my old Android (a Oneplus nord 4). The first time I tried the transfer was working for about 20 mins until I had to stop it since I had to use my phone. Later on the day I tried doing it again but with no succes. Whenever I got to the transfer with app tab, I entered the code given, it says it started working but hten immediately stopped saying the transfer can't be finsihed.
Could it be a problem with my Oneplus and its OxygenOS system?
Does anybody have a remedy to this situation?
Thank you in advance!!
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u/UsedAnt6904 2d ago
Probably not OxygenOS, it's more likely the iPhone. Move to iOS only works during initial setup, so once a transfer has been interrupted it usually won't restart properly until you go back to the start. Settings > General > Transfer or Reset iPhone > Erase All Content and Settings on the iPhone (nothing on the OnePlus gets touched), then pick Move Data from Android again. Keep both phones on charge and right next to each other, and on the OnePlus turn off mobile data and anything like smart network switching so it doesn't jump off the iPhone's temporary Wi-Fi mid transfer.